Jump Multi-Fit Electric 9.5kW
We regularly survey Which? members to find out more about the showers that they own. This feedback means that we're well placed to recommend the power shower brands that you should choose when buying a new unit.
Power showers are designed for houses with gravity-fed systems - you're likely to have one of these if you have a cold water tank in your loft that feeds a hot water cylinder in an airing cupboard.
The problem with this sort of set-up is that the drop from the top tank to your shower may be insufficient to generate a decent water flow. One solution is to fit a power shower. This type of shower comes with its own pump, enabling it to produce a more powerful jet of water (and also reducing the impact should someone else use the water supply at the same time).
In March and April 2018, we surveyed more than 3,000 Which? members and asked them about the shower they use at home.
The table below shows each brand's customer score plus star ratings for important factors, such as build quality and temperature stability – all based on feedback from real customers.
We've also calculated a reliability score for each manufacturer, based on how likely showers from this brand are to experience a fault and how quickly these faults crop up (brands are punished more severely if this happens soon after purchase).
Value for money
Owners of power showers made by this brand told us they were very impressed by the quality of its products. The company achieved the highest customer score of the four brands that we were able to analyse, and more than three quarters of owners told us they were very satisfied with their device.
Owners were especially impressed with the build quality of their shower and, although it's not the cheapest brand, customers still gave it a four-star value-for-money rating.
The brand is also pretty reliable. Owners in our survey reported that 80% of their showers were fault-free after eight years of use – that's good, but it can't match the rate of our most reliable power shower brand.
This was by far the most commonly owned power shower brand in our survey, accounting for more than four in ten respondents. That's despite the fact that its showers often cost more than those from rival companies.
This expenditure probably explains why the brand only received a three-star rating for the value for money that it offers. That apart, owners seem pretty happy with the power showers made by this company. The brand achieved the second highest customer score of the four companies we were able to analyse, and it received good feedback on the build quality and quietness of its products.
But while customers are happy with their showers, they also reported that they experienced more faults than owner of devices made by the other brands we analysed - in fact 35% experienced a fault within eight years of use (compared with just 12% of showers from our most reliable brand).
Power showers from this brand are often cheaper than those from rival brands, and our survey found that 60% of customer spent £300 or less on their models. It's not too surprising that the brand received a four-star rating for value for money.
Value apart, the brand's power showers offer a decent experience. Customers are reasonably happy with the build quality they offer and, although they thought they could be quieter, three quarters reported that overall they were very satisfied with their device.
Where this company excels is in the lifespan of its power showers. Put simply, very few go wrong – in fact, 90% of the models reported in our survey were still running fault-free after eight years use. That's a notably higher rate than for any other power shower brand.
This is a very popular brand of electric shower but few people that we surveyed owned one of its power showers.
The low customer score shows that this is probably not a bad thing. It's overall rating - 73% - is the lowest of the four power shower brands we've assessed. And while owners reported that they were satisfied with the value for money that the company offered, its ratings for quietness and build quality can't match that of the best brands.
Table notes: Based on a survey of Which? members conducted in March and April 2018. Survey sample sizes: 396 (reliability), 488 (customer score).
If you're considering an electric shower instead of a power shower, we've independently tested a wide range in our lab - and there's a big difference between models.
In February 2018, we asked 3,982 Which? members to rate brands such as Bathstore, Homebase, Plumb Center and Wickes. They rated the brand's customer service, quality of products and finish, durability and value for money, giving an overall customer score. There was a big difference between them - the best got 80% and the worst scored 57%.
We also asked about the brand's bathroom furniture and installation services. For furniture there was a similar split - 84% for the top and 59% for the bottom. Visit our to get the results, and our to find out how Bathstore compared with cheap brands B&Q and Wickes for bathroom fitting.