Kenwood
kMix KMX754WH
Test score
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For many of us, Kenwood and KitchenAid are the first brands that come to mind when searching for a stand mixer. Maybe your mum had a Kenwood, or perhaps you've seen a KitchenAid on The Great British Bake Off and nothing else will do.
But which of the iconic brands is better – and is Bosch also worth considering?
To help answer these questions, we've asked hundreds of Which? Connect Panel members who own stand mixers to tell us whether they're pleased with their appliance, or if they've experienced problems.
Our survey data takes into account the reported fault rates of currently owned products, aged seven years old or less, and when the problems occurred.
Along with our independent testing data, the results reveal which brand is best – and which one least deserves your money.
The table below summarises this year’s results. Brands are ranked by their customer satisfaction score, which relates to whether customers would recommend the brand to a friend.
Only logged-in Which? members can view which brands members are most satisfied with in the table below. If you're not yet a member, join Which? to get instant access.
Brand | Customer score | Satisfaction rating | Customer loyalty | % faulty | Average test score |
85% | ★★★★☆ | n/a | 2% | 72% | |
M | 83% | ★★★★☆ | 81% | 3% | 72% |
M | 80% | ★★★★☆ | n/a | 2% | 74% |
As the chart below reveals, there is little difference between the brand with the highest (85%) and lowest (80%) customer satisfaction score. The brands also have similar average test scores and fault rates.
Best | Worst | |
---|---|---|
Customer score | 85% | 80% |
Average test score | 74% | 72% |
% faulty | 2% | 3% |
We've pulled together our survey data and independent test results, as well as some insight from our stand mixer experts, to give you an in-depth look at each brand.
Only logged-in Which? members can see our unique test scores and customer satisfaction survey results.
If you're not yet a member, join Which? to get instant access to our in-depth verdicts on the following brands, listed here in alphabetical order:
While stand mixers can last several decades before they need to be replaced, our survey reveals recurring faults that can cause stand mixers to stop working sooner than expected.
According to Which? Connect Panel members, the three most common faults that led to them replacing their stand mixer were:
Broken attachments account for almost a quarter of stand mixer faults. However, you don't always need to get rid of your stand mixer if an attachment snaps. Instead, it's worth checking with the manufacturer or searching online to see if you can buy a spare part. Not only will this save you the cost of a new model, it's more sustainable too.
It's also worth checking to see whether you can find a replacement mixing bowl if yours cracks. Mixing bowls are more expensive to replace than attachments – spares cost between £30 and £100 – but it's still cheaper than buying a whole new model.
A complete loss of power could be caused by a burnt-out motor. While stand mixers can be used in longer bursts than blenders and food processors, it's still important not to use the appliance for any longer than recommended in the instructions manual – if you use it for too long, and the motor burns out, you might not be covered by the warranty.
We have a wealth of information of Britain's favourite stand mixer brands.
Each year, we ask Which? Connect Panel members to tell us about their household appliances; from how likely they'd be to recommend a brand to a friend, to how long a product lasted before it needed to be replaced.
This year, more than 12,000 survey participants told us about almost 40,000 products, including 1,215 stand mixers.
Our survey results, combined with our independent testing data, mean we can give you an unrivalled insight into which stand mixer brand you should buy.
Know which stand mixer brand you want? Use the links below to go straight to our reviews and find your ideal model.