Best and worst self-guided tour providers
With hundreds of companies to choose from, which ones offer the most knowledgeable guides, the nicest accommodation, and the best value for money? Here, we reveal satisfaction ratings for the self-guided tour providers that are used most by Which? members.
These reviews cover self-guided tour providers – that's companies offering activity holidays which do not take place in a large group and are mostly not accompanied by a guide. To read our full reviews, click on the links in the table below.
For holidays with a planned itinerary and accompanied by a dedicated guide, see our best-rated . Alternatively, our table of covers traditional beach, resort or poolside packages. For more specialist holidays, find out how companies ranked for , and .
To be named a Which? Recommended Provider (WRP), companies must be highly rated in our survey. This year, we have taken extra steps to assess their treatment of customers throughout the coronavirus pandemic. We have also spoken to customers who were left out of pocket and scrutinised their refund policies for cancelled holidays.
How we researched holiday companies
In March and April 2020, we asked Which? Connect panel members and the public to complete an online survey about their experiences of booking and going on holiday in the last two years. We only reported on companies and star rating categories when we received at least 30 responses.