If the Foreign and Commonwealth Office (FCO) says it's unsafe to travel, tour operators will cancel your trip. You should be offered an alternative holiday or given a full refund.
However, if the FCO doesn't give an official warning against travel, your tour operator may decide it's fine to go ahead, even if you don't want to go.
In this case, you won't usually be able to get a refund. If you're worried about travelling, you can always talk to your travel company and ask if you can postpone or book an alternative holiday.
If the FCO has not advised against 'all but essential' travel to the area, your insurance company is also unlikely to pay out if you decide to cancel or curtail your trip because of safety fears.
If you've booked a package holiday that might be affected by serious problems locally, but your tour operator refuses to refund you. you can argue that your enjoyment and relaxation will be ruined and that you’d be entitled to compensation under the .
If you booked a holiday and it didn’t go how you planned, we can help you make a claim.Complain about a holiday
If you’re currently on holiday and your trip has been affected by a natural disaster, civil unrest or other serious threat to public safety, contact your travel agent for advice.
The Package Travel and Linked Travel Arrangements 2018 obliges your tour operator to:
In an emergency, you can also contact the local British consulate for help.
Check your policy to see whether you’re covered if there is a natural disaster, unrest, or another. A lot of standard travel policies may not cover you for extreme or unexpected circumstances.