Unwanted text messages can be extremely annoying and in many cases a scam. Follow our instructions to put a stop to spam text messages.
1 Is it spam, or a scam?
It can be to tell the difference between contact from a legitimate company or an attempted scam.
Scammers are increasingly taking advantage of smartphones and are getting very clever with how they try to take your hard-earned money.
They can even make it look like a legitimate organisation is contacting you via text or a messaging app by using identity masking technology to change the name displayed as the sender. This is known as ‘number spoofing’.
If you get sent am unexpected message, it’s important you're sure it's legitimate. Read more about how to spot a scam message in our free guide.
Fraudsters can use many different types of of messaging systems and apps, like SMS, WhatsApp, Facebook Messenger, Viber, Skype, Google Hangouts, Snapchat and many any other platforms to try scam you out of your money.
2 Report a nuisance text
Report a nuisance call
Report a nuisance call or text to the regulators. Every complaint helps in the fight against nuisance calls and texts
You can complain about a company or a number making nuisance calls and texts to a number of organisations including the TPS, your phone operator, Ofcom (which covers silent and abandoned calls) or the ICO.
The threshold at which the ICO is allowed to act has been lowered and they have the power to fine companies up to £500,000 that break the rules on unsolicited texts and phone calls.
Which? will continue to work with all the relevant bodies to ensure that efforts to tackle the problem are stepped up.
Join our campaign & help us reach 600,000 signatures
We're campaigning to call time on nuisance calls and texts. We're calling on the Government, Regulators, and Businesses to take action to protect people from unwanted callers. We also want you to have more control over how your personal data is used.