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The Consumer Contracts Regulations - which came into force on 13 June 2014 and implement the Consumer Rights Directive - give you rights when shopping online, so you’re covered if things go wrong.
The Consumer Rights Act protects you in almost all purchases you make. Here we explain what it means when buying goods or services
The Consumer Protection Act 1987 gives you the right to claim compensation if a defective product causes death, damage or injury.
If you buy goods or services on your credit card, Section 75 can give you extra protection if things go wrong.
The Consumer Protection from Unfair Trading Regulations protects consumers from unfair or misleading trading practices and ban misleading omissions and aggressive sales tactics.