We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Financing care
Learn about funding options for home care, home adaptations and care homes, together with Attendance Allowance, gifting assets and Power of Attorney.
Housing options
Consider your options and learn about sheltered housing, retirement villages and care homes.
End of life
Guidance on the practical and emotional aspects at the end of life, from planning end of life care to arranging a funeral and coping with bereavement.

Iris's story

Iris tells her story about her father who needed day and night care at home, and how she gave up work to care for her mother.
2 min read
In this article
Hospital reablement team support Receiving Carer's Allowance

In Iris’s words…

There was a social worker in the hospital who referred my father to the community care and we had two packages. We had three girls who came in the day from the private sector and we had a public-sector carer visiting at night.

They were so good, they would use some of their own time, but then they were late for the next client.

But they’re only given 15 minutes and in that time the first girl had to get Dad up, dressed, washed, changed – and there was no time for breakfast. She had to wash him while he was sitting on the toilet because she didn’t have time to do it separately. The private girls were having maybe 14 calls to do in a morning. Obviously, they were rushing to get to everybody and if something happened at one, then that took longer. They were so good, they would use some of their own time, but then they were late for the next client.

Hospital reablement team support

Dad then had to go into hospital several times. Every time he went into hospital, we had to get the carers re-set again. It wasn’t a case of just ringing up and saying, ‘Yes, he’s home.’ I had to go back to the social worker and ask, ‘He’s going home. When can you supply the care?’ They couldn’t let him out of hospital until the care was back up and running again.


We were quite lucky that there’s a social worker on the ward and she would contact the community social worker, but they would say, ‘Oh well, I can’t get anything set up for tomorrow, we’ll have to wait until … maybe Thursday.’ This meant that even if he was ready to go home on a Monday and they couldn’t get it set up till the Thursday, he was bed blocking for a couple of days.

Receiving Carer's Allowance

I stopped work early to take care of my mother and I got Carer’s Allowance for five months, which is way below the minimum wage. You have to do more than 35 hours a week care and it works out at something like £110. You’re talking a couple of pounds an hour.


But you’re not allowed to have a State Pension and a Carer’s Allowance. As soon as my State Pension kicked in, they stopped my allowance. So you either leave them on their own, which you’re not going to do, or you just get on with it.


And carers wouldn’t do the things I’m doing anyway. They won’t wash floors and wash windows and vacuum. We’d have to pay for private home help to come in and help with the cleaning and the washing.


It’s very stressful for me and obviously for my husband as well. He has a lot to put up with!”

Receive expert guidance on caring for older people. Our emails are free and you can stop them any time.
Similar real-life stories
Jennifer's story
Read Jennifer’s story about caring for her mother, father and aunt, all who had various forms of dementia.
Geoff's story
Read Geoff’s story about looking after his mother, first in his home with his wife, and then by arranging for her ...
Use our directory to find local care homes, home care agencies and carer support services across the UK.

Further reading

Discharge from hospital

Being told you're ready to leave hospital is positive news. We explain the discharge procedure to help you return home.

Getting a needs assessment

A needs assessment is key to getting the support you need. You have a right to this assessment and it's free of charge.

Ongoing care and support

After being discharged from hospital you may need ongoing care and support, either at home or in a care home.

Last updated: 03 Sep 2019