Coronavirus (COVID-19) travel insurance update
The spread of coronavirus has resulted in considerable disruption to travel plans. It has also caused some insurers to make changes to their policies.
You can find the latest updates and answers to your questions in our dedicated article on coronavirus and travel insurance.
This article shows what coronavirus-related cover AllClear provides. As the situation is changing rapidly, we recommend checking AllClear's website before buying.
- Find out more: coronavirus news and advice from Which?
AllClear travel insurance overview
AllClear is a specialist insurer with policies for customers that have pre-existing medical conditions. It offers cover for 1,300 different medical conditions.
Its travel insurance is underwritten by Mapfre Asistencia.
How do we rate insurers' coronavirus cover?
In October 2020 we contacted 73 travel insurers and quizzed them on whether their policies cover coronavirus-related incidents.
You can find a comparison of insurers' coronavirus cover here.
Specifically we wanted to know if four scenarios would be covered: needing treatment for coronavirus abroad; having to cancel because of a positive test; having to cancel because of self-isolation, or having to cancel because of government advice.
We didn't rate insurers on their customer service, other policy elements, or value for money.
We rated insurers' coronavirus cover from basic up to complete:
Is AllClear's travel insurance coronavirus-proof?
We've rated insurers' coronavirus cover, and explained what they offer, including any relevant exclusions.
Members can log in, to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.
AllClear travel insurance: how can I claim?
If you're overseas, the claim number is +44 207 748 0521.
To make a claim whilst in the UK, call 01420 383014 .
Before calling for cancellation claims, you should contact your travel agent and/or airline to seek a refund or to move your trip.
You'll need your policy document when you call.
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