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Barclays travel insurance review
Barclays' policy was one of the best scorers this year
The first – costing £17.50 a month – combines it with European breakdown cover. The second (£26pm) additionally includes discounted fast-track security at airports, six free airport lounge visits per year, and 24/7 digital concierge service. To purchase the cover you must also have a Barclays current account.
It'll cover you, your partner who lives with you and children aged under 23 who travel with you.
Its travel insurance is underwritten by Aviva Insurance Limited.
Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an insurer before committing to any financial products.
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'Wide-ranging cover with a low excess'
Dean Sobers, Which? travel insurance expert, says:
Barclays Travel Pack came third in our analysis and is a Best Buy.
The policy was one of the most consistent we rated and achieved decent scores in 86 of 120 areas we examined in our analysis.
It offers robust cover against unexpected events, allowing claims for holidays disrupted by terrorism, natural disasters, infectious disease outbreaks, or the bankruptcy of your airline or holiday company.
In the event that a delay causes you to miss multiple flights – outgoing, returning or connecting – the policy offers up to £10,000 cover for missed departures, which is higher than all other policies we reviewed.
It also has relatively low excesses in the event that you claim: £50 for most types of claim.
However, unlike most policies, this is applied to medical claims even if you have an Ehic or Ghic. It also doesn't cover holiday cancellation due to civil unrest or war, though cover for these scenarios is very rare.
If you have a pre-existing medical condition, you'll need to upgrade your policy to have them covered, which may result in a higher premium.
The health upgrade is valid for 12 months, at which point you'll need to re-do this process continue your medical conditions cover. Barclays works with a medical screening company called Verisk to ask customers about their medical conditions.
Unlike the vast majority of policies we analysed you won't need to alert Barclays about changes to your health during this 12 month period. Importantly, though, you won't be covered if you've not been following medical advice or travel when medically unfit to do so.
Barclays isn't a specialist provider for customers with pre-existing medical conditions, but this doesn't necessarily mean it won't be able to cover your medical condition at a reasonable price.
Aviva (Barclays' underwriter) uses a claims handling company called Charles Taylor Assistance to handle its claims service.
In March 2024-February 2025, 85-90% of claims made on Barclays travel insurance policies were accepted. Across 2024, the average claims acceptance rate for worldwide cover was 84.5%.
Barclays travel insurance: how can I claim?
For medical emergencies, call 0800 158 2684 if in the UK or +44 (0)1603 604976 if overseas.
To make a claim while overseas, call +44 (0)1603 604964. To make a claim in the UK, call 0800 404 6856. You can also make a claim online.
Insurers will usually expect you to try recouping lost costs (such as deposits) elsewhere before claiming on your insurance – for example, checking with the travel provider whether you're entitled to a refund or can move a cancelled trip. However, you can still call the insurer to let it know if there's a chance you will need to claim.
Barclays is one of the most comprehensive annual worldwide policies we rated.
Whether it makes sense for you will depend on your personal situation. Unlike most travel insurance policies, Barclays charges a fixed price of £17.50 or £26 a month (£210 or £312 a year).
If you're young or single, chances are you'll be able to get a cheaper travel insurance policy, even though it won't be quite as good.
If you're an older couple, or have children, Barclays' packs could cost less than several standalone travel insurance policies.
We analyse and rate 120 key elements of travel insurance policies to come up with the overall policy score. We assess how important each individual element is to travellers when choosing and using a travel insurance policy, and factor this in when calculating our total policy score.
Initially, we score all of the product elements out of five, reflecting how competitive each provider is in this area compared with other insurers. We then adjust the impact the more and less important elements have on the overall policy score.
Our 'Best Buy' badge recognises the individual products that stood out as being the most comprehensive in our analysis.
It doesn't reflect customer service. However, we do look at claims statistics published by the Financial Conduct Authority and complaints data from the Financial Ombudsman Service, where these are available. We won't give a Best Buy badge to providers shown to reject higher-than-average numbers of claims or that have a poor track record when it comes to complaints.
Policies named as Best Buys did well in our analysis of cover, with a policy score of at least 64%.
Additionally, Best Buy policies scored well consistently across different areas of cover. To make the cut, a policy needs to have scored at least three out of five points in two thirds of the features we compare (see 'Policy score' for more).
Lastly, all Best Buy policies must provide – either as standard or as an option – the following levels of cover as a minimum:
£5m cover for medical expenses – with emergency medical repatriation and some cover for emergency dental treatment
£2,000 cancellation and travel abandonment cover – including cancellation in the event that the Foreign, Commonwealth and Development Office (FCDO) advises against travel to your destination country because of natural disaster after you've insured your holiday
Cancellation cover because of the illness, injury or death of a close family member or a person you were planning to stay with
Cover for travel delays – including cover for missing your outgoing or returning flight due to delays
£1,500 cover for baggage
£2m personal liability cover
Every year, we go to as many providers as possible to gather information on a wide cross-section of the market. Our ratings and reviews are completely impartial — we’re not influenced by third parties. We work entirely on behalf of you, the consumer and nobody else. See our statement of editorial independence for more.
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