Barclays travel insurance review

Barclays Worldwide Travel Insurance comes as part of its Travel pack and Travel Plus packs. 

The first – costing £17.50 a month – combines it with European breakdown cover. The second (£26pm) additionally includes discounted fast-track security at airports, six free airport lounge visits per year, and 24/7 digital concierge service. To purchase the cover you must also have a Barclays current account. 

It'll cover you, your partner who lives with you and children aged under 23 who travel with you.

Its travel insurance is underwritten by Aviva Insurance Limited.

Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an insurer before committing to any financial products.

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Does Barclays offer the best travel insurance?

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'What you need to know about Barclays' policy'

Dean Sobers, Which? travel insurance expert, says:

I've been analysing Barclays' policies for a decade.

If you're a Which? member you can log in (or if not, sign up) to read my explanation of its strengths and weaknesses.

Is Barclays good if you have a medical condition?

If you have a pre-existing medical condition, you'll need to upgrade your policy to have them covered, which may result in a higher premium. 

The health upgrade is valid for 12 months, at which point you'll need to re-do this process continue your medical conditions cover. Barclays works with a medical screening company called Verisk to ask customers about their medical conditions.

Unlike the vast majority of policies we analysed you won't need to alert Barclays about changes to your health during this 12 month period. Importantly, though, you won't be covered if you've not been following medical advice or travel when medically unfit to do so. 

Barclays isn't a specialist provider for customers with pre-existing medical conditions, but this doesn't necessarily mean it won't be able to cover your medical condition at a reasonable price.

However, if you're struggling to obtain cover, check our guide on travel insurance if you have a medical condition.

How good is Barclays at handling claims?

Aviva (Barclays' underwriter) uses a claims handling company called Charles Taylor Assistance to handle its claims service.

In March 2024-February 2025, 85-90% of claims made on Barclays travel insurance policies were accepted. Across 2024, the average claims acceptance rate for worldwide cover was 84.5%.

Barclays travel insurance: how can I claim?

For medical emergencies, call 0800 158 2684 if in the UK or  +44 (0)1603 604976 if overseas.

To make a claim while overseas,  call +44 (0)1603 604964. To make a claim in the UK, call 0800 404 6856. You can also make a claim online.

Insurers will usually expect you to try recouping lost costs (such as deposits) elsewhere before claiming on your insurance – for example, checking with the travel provider whether you're entitled to a refund or can move a cancelled trip. However, you can still call the insurer to let it know if there's a chance you will need to claim.   

You'll need your policy document when you call.

• Find out more: how to claim on your travel insurance

How does Barclays compare with other providers?

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Should you buy Barclays travel insurance?

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