Post Office travel insurance overview
The Post Office is the largest financial services chain in the UK, with more than 370 years of service.
Post Office travel insurance is underwritten by Great Lakes Insurance SE, UK Branch, and administered on their behalf by Collinson Insurance Services Limited.
- Find out more: the best and worst travel insurance
How good is Post Office travel insurance?
How we analyse travel insurance
We analyse and rate 52 key elements of travel insurance policies to come up with the overall policy score. We assess how important each individual element is to travellers when choosing and using a travel insurance policy, and weight it accordingly when calculating our total policy score.
Initially, we score all of the product elements out of five, reflecting how competitive each provider is in this area compared with other insurers. Weightings are then applied to the higher and lower element scores to enhance/reduce their impact on the overall policy score.
Should you buy Post Office travel insurance?
We've rated hundreds of policy details to come up with a combined expert policy score.
Members can log in to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.
In detail: every part of Post Office's travel insurance rated
Table last updated in June 2021. Next update in June 2022.
To see how Post Office's travel insurance compares to other policies check out our guide on the best and worst travel insurance.
Is Post Office's travel insurance coronavirus proof?
All three of the Post Office's travel insurance policies received our Low rating for Covid-19 related cover.
We contacted 86 travel insurers and quizzed them on whether their policies cover coronavirus-related incidents.
Specifically we wanted to know if four scenarios would be covered: needing treatment for coronavirus abroad; having to cancel because of a positive test; having to cancel because of self-isolation; or having to cancel because of government advice.
We've rated insurers' coronavirus cover, and explained what they offer, including any relevant exclusions.
Members can log in to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.
Post Office travel insurance: how can I claim?
For medical emergencies abroad call +44 (0)20 8865 3074.
To make a claim, call 0333 333 9702 if your policy number begins with TC or call 01403 330 233 if it begins with TE.
Before calling for cancellation claims, you should contact your travel agent and/or airline to seek a refund or to move your trip.
You'll need your policy document when you call.
- Find out more: how to claim on your travel insurance
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