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Post Office travel insurance review

Read Which?'s expert review of the Post Office's travel insurance. Find out how we rate the Post Office's policy and how it compares with dozens of other travel insurance providers

In this article
Post Office travel insurance overview How good is Post Office travel insurance? Should you buy Post Office travel insurance?
Is Post Office's travel insurance coronavirus proof? Post Office travel insurance: how can I claim? Get top money-saving tips from Which?

Post Office travel insurance overview

The Post Office is the largest financial services chain in the UK, with more than 370 years of service. 

Post Office travel insurance is underwritten by Great Lakes Insurance SE, UK Branch, and administered on their behalf by Collinson Insurance Services Limited.

How good is Post Office travel insurance?

Policy name Policy type Max trip length Max age Policy score

Covid rating

 

(What's this?)

How well a policy covers you for typical coronavirus-related disruption. Ratings run from basic (worst) to low, superior and complete (best).

Post Office Economy Annual and single-trip 17 days (annual) / 365 days (single) 75 years old (annual) / 85 years old (single) Logged out score Low
Post Office Standard Annual and single-trip 17 days (annual) / 365 days (single) 75 years old (annual) / 85 years old (single) Logged out score Low
Post Office Premier Annual and single-trip 17 days (annual) / 365 days (single) 75 years old (annual) / 85 years old (single) Logged out score Low

 

How we analyse travel insurance

 

We analyse and rate 52 key elements of travel insurance policies to come up with the overall policy score. We assess how important each individual element is to travellers when choosing and using a travel insurance policy, and weight it accordingly when calculating our total policy score.

Initially, we score all of the product elements out of five, reflecting how competitive each provider is in this area compared with other insurers. Weightings are then applied to the higher and lower element scores to enhance/reduce their impact on the overall policy score.

Should you buy Post Office travel insurance?

We've rated hundreds of policy details to come up with a combined expert policy score.

Members can log in to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.

In detail: every part of Post Office's travel insurance rated

   

Economy

Standard

Premier

Weighting Policy element Details Rating Details Rating Details Rating
Most Important Medical expenses - limit per claim Logged out detail Logged out padlock Logged out detail Logged out padlock Logged out detail Logged out padlock
Most Important Medical repatriation - limit per claim Logged out detail Logged out padlock Logged out detail Logged out padlock Logged out detail Logged out padlock
Most Important Private healthcare covered in an emergency (if no alternative)? Logged out detail Logged out padlock Logged out detail Logged out padlock Logged out detail Logged out padlock
Secondary Pre-existing medical conditions covered? Logged out detail Logged out padlock Logged out detail Logged out padlock Logged out detail Logged out padlock
Secondary Dental treatment - limit per claim Logged out detail Logged out padlock Logged out detail Logged out padlock Logged out detail Logged out padlock
Other Hospitalisation cover - limit per claim Logged out detail Logged out padlock Logged out detail Logged out padlock Logged out detail Logged out padlock
Other GHIC excess waiver Logged out detail Logged out padlock Logged out detail Logged out padlock Logged out detail Logged out padlock

Table last updated in June 2021. Next update in June 2022.

To see how Post Office's travel insurance compares to other policies check out our guide on the best and worst travel insurance.

Is Post Office's travel insurance coronavirus proof?

All three of the Post Office's travel insurance policies received our Low rating for Covid-19 related cover. 

We contacted 86 travel insurers and quizzed them on whether their policies cover coronavirus-related incidents.

Specifically we wanted to know if four scenarios would be covered: needing treatment for coronavirus abroad; having to cancel because of a positive test; having to cancel because of self-isolation; or having to cancel because of government advice.

We've rated insurers' coronavirus cover, and explained what they offer, including any relevant exclusions.

Members can log in to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.

Post Office travel insurance: how can I claim?

For medical emergencies abroad call +44 (0)20 8865 3074.

To make a claim, call 0333 333 9702 if your policy number begins with TC or call 01403 330 233 if it begins with TE. 

Before calling for cancellation claims, you should contact your travel agent and/or airline to seek a refund or to move your trip.

You'll need your policy document when you call.

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