The truth about Ryanair refunds. More than eight in 10 customers still waiting on money back for cancelled flights
Which? survey finds just 5% of Ryanair passengers refunded within legal time frame – the worst of all airlines.
It’s likely to leave many passengers, who booked summer holidays months ago, with expensive Ryanair flights they can’t take.
Small holiday companies pay refunds - while multinationals such as Tui and Ryanair stall
Airline has told customers who applied for a cash refund for cancelled flights that the vouchers it is offering instead can be exchanged for cash in 12 months
Ryanair has joined the ranks of airlines ignoring the law on refunds for cancelled flights.
Customers previously told to phone can now use the EasyJet website to claim for a cancelled flight, while British Airways is still forcing customers to phone
Passengers who've paid for a flight by credit card may be able to get their money back if the airline refuses to refund cancelled flights. However, passengers are not getting consistent advice from banks.
British Airways, easyJet and Ryanair fail to provide a simple way to get money back, as passengers resort to claiming on debit or credit cards
Some Ryanair passengers have found that fares when rebooking are more expensive than a new ticket on the same flight
Ryanair says no more flights, as Brits stuck in Spain advised by British embassy to make own way home