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Schedule padding: Is this why air travel is getting slower?

Scheduled flight times are up to 35 minutes slower this summer than 10 years ago, a Which? Travel investigation has revealed. Despite advances in air travel, 76 out of the...

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Ryanair reduces cabin bag allowance again

Ryanair has changed its cabin bag allowance for the second time this year, introducing a £6-£8 fee for passengers who want to bring a standard-sized cabin bag on board. From...

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Ryanair passengers furious after compensation cheques ‘bounce’

Ryanair has apologised after angry passengers were left waiting for compensation for cancelled and delayed flights. The airline blamed an ‘administrative error’ after it said ‘a very small number of...

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Fewer than 500 Ryanair passengers awarded compensation by complaints body in 2017

With Ryanair saying it won’t pay compensation for its latest round of cancellations, passengers will have to take their claims to Aviation ADR, the airline’s dispute resolution handler. Yet new Which? Travel research...

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Ryanair warns it won’t pay flight compensation

Passengers claiming compensation after the recent Ryanair flight cancellations could face a battle to get their money. The airline is claiming that it does not have to pay, despite Civil...

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Want more legroom on your next long-haul flight? Try a budget airline

New long-haul budget airlines are challenging traditional carriers on legroom in economy, as well as ticket price. Which? Travel research found that passengers searching for bigger seats with more legroom...

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Booking flights by phone costs you more

Four of the five biggest UK airlines charge extra if you book by phone. Ryanair and Tui both add a £20 surcharge for flights that aren’t booked through their websites....

Ryanair cabin bags price rise

Ryanair has quietly increased the price of taking bags into the cabin. Since January, anybody wanting to take a wheelie suitcase or other large bag into the cabin has had...

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Ryanair free check-in window shrinks from four days to 48 hours

From 13 June, it will not be possible to check in for free with Ryanair until 48 hours before your flight. Passengers who want to check in before that will...

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Passengers still having to fight for flight delay compensation

Some fliers have had to take airlines to court to receive flight delay compensation, even after using new, government-promoted dispute resolution schemes. One severely delayed passenger told Which? Travel that...

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