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UK airlines abandon flyers during delays

The UK’s biggest airlines are failing to provide a basic level of care to flyers who face delays and cancellations, a Which? Travel investigation has found.

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Revealed: The worst airlines and routes for delays

Thomas Cook passengers experienced the worst delays compared to any other major airline in 2018. Flyers had a one in nine chance of arriving back from their holidays more than...

Ryanair charges extra 6% with rip-off exchange rates

Holidaymakers who book Ryanair flights from abroad are still being stung by terrible exchange rates, Which? Travel has found. The budget airline continues to automatically switch currencies at the time...

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Is Ryanair getting worse?

It's no surprise that Ryanair's profits have fallen given its record low rating by passengers in our survey of the best and worst airlines.

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Ryanair’s paid-for seating policy ‘puts profits before passenger safety’

An investigation by Which? Travel has exposed real concerns that Ryanair’s seating policy, which only guarantees to seat passengers together if they pay extra, could obstruct an evacuation as loved ones try to reach one another in an emergency.

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Ryanair continues to rip-off passengers with dynamic currency conversion

A year since our first investigation, Ryanair continues to automatically opt UK passengers into poor currency rates

Ryanair launches frequent flyer scheme: But at £199 a year, is it worth it?

Ryanair has launched a new frequent flyer scheme in a bid to spark loyalty from budget travellers. The low-cost carrier promises that flyers will be able to choose their seats,...

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Up to five million plane tickets could be cancelled in no-deal Brexit

Iata warns of possible travel chaos in event of no-deal Brexit. Airlines accused of failing to warn passengers of potential travel disruption.

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Ryanair and the worst airlines in the UK revealed

Ryanair has once again been rated the worst airline in the UK by passengers. This is the sixth year running Ryanair has finished bottom of the Which? Travel annual airline...

Airline double standards over violent, drunken passengers

The number of disruptive incidents on flights has doubled, with Ryanair worst affected

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