We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies as per our policy which also explains how to change your preferences.

Ryanair’s paid-for seating policy ‘puts profits before passenger safety’

An investigation by Which? Travel has exposed real concerns that Ryanair’s seating policy, which only guarantees to seat passengers together if they pay extra, could obstruct an evacuation as loved ones try to reach one another in an emergency.

Posted on

Ryanair continues to rip-off passengers with dynamic currency conversion

A year since our first investigation, Ryanair continues to automatically opt UK passengers into poor currency rates

Ryanair launches frequent flyer scheme: But at £199 a year, is it worth it?

Ryanair has launched a new frequent flyer scheme in a bid to spark loyalty from budget travellers. The low-cost carrier promises that flyers will be able to choose their seats,...

Posted on

Up to five million plane tickets could be cancelled in no-deal Brexit

Iata warns of possible travel chaos in event of no-deal Brexit. Airlines accused of failing to warn passengers of potential travel disruption.

Posted on

Ryanair and the worst airlines in the UK revealed

Ryanair has once again been rated the worst airline in the UK by passengers. This is the sixth year running Ryanair has finished bottom of the Which? Travel annual airline...

Airline double standards over violent, drunken passengers

The number of disruptive incidents on flights has doubled, with Ryanair worst affected

Posted on

Airlines accused of breaking law with rip-off ‘no-show’ clauses

Which? is warning airlines that they are breaking consumer law by imposing rip-off 'no-show' clauses - which they use to penalise passengers when they miss the first leg of their journey.

Posted on

Ryanair faces action over compensation for flight cancellations

The Civil Aviation Authority (CAA) has begun enforcement action against Ryanair over its refusal to compensate passengers whose flights were disrupted by strikes this summer. Tens of thousands of Ryanair...

Airlines that cancel flights must pay to get passengers home

The Civil Aviation Authority (CAA) has written to the major airlines today reminding them they have to pay to get passengers home on a rival airline, if they cancel their own flights. EU law says that passengers with cancelled flights are entitled to: “re-routing under comparable transport conditions, to their final destination at the earliest opportunity”

Airlines that let you cancel for free within 24 hours

In the US, by law, all airlines have to either allow passengers to hold their flight for 24 hours before paying, or cancel if they've already paid. This isn't always the case in the UK.

Posted on
Back to top
Back to top