Fix Bad Broadband
Broadband down? How to contact your provider
By Yvette Fletcher
Article 5 of 5
Think your broadband is down? Find out how to quickly check and contact your broadband provider when there's a problem
When your broadband service goes down, you can be left burning through your mobile phone's data allowance, trying to figure out what's going on and how to contact your provider. We’ve rounded up all of the key information to make life easier.
The links below will help you check whether broadband from your provider is down in your area. If you need to get in touch with your broadband provider to let them know about a fault, we’ve pulled together all of the necessary contact details for that too.
If your provider tells you there’s no issue, there may be other things you can do to improve your connection – find out how to speed up slow broadband using our guide.
- EE Broadband
- John Lewis Broadband
- Now Broadband
- Post Office Broadband
- Utility Warehouse
- Virgin Media
- Zen Internet
Read our review of BT Broadband.
Read our review of EE Broadband.
Read our review of Hyperoptic broadband.
Read our review of John Lewis Broadband.
Check Now Broadband's service status
Call Now Broadband's customer service: 0330 332 3050
Read Now Broadband's advice on how to improve slow broadband speed.
Facebook: Now TV
Read our review of Now Broadband.
Read our review of Plusnet Broadband.
Read our review of Post Office Broadband.
Read our review of Sky Broadband.
Read our review of SSE Broadband.
Read our review of TalkTalk Broadband.
Call Utility Warehouse customer service: 0333 777 0555
Read Utility Warehouse's broadband troubleshooting tips
Read our review of Utility Warehouse Broadband.
Read our review of Virgin Media Broadband.
Check Vodafone's broadband service status
Call Vodafone customer service: 03333 040 191
Contact Vodafone Live Chat
Read tips about how to fix Vodafone broadband problems
Facebook: Vodafone UK
Read our review of Vodafone Broadband.
Check Zen Internet's service status
Call Zen Internet customer service: 01706 902001
Contact Zen Internet Live Chat
Read how to fix Zen Internet problems
Facebook: Zen Internet UK
Read our review of Zen Internet Broadband.