Jump Multi-Fit Electric 9.5kW
We regularly survey Which? members to find out more about the showers that they own. This feedback means that we're well placed to recommend the digital shower brands that you should choose when buying a new unit.
Digital showers work in a similar way to mixer showers – they take water from your hot and cold feeds and blend them together to achieve the desired temperature. But while it can be tricky to get the right temperature with a traditional mixer shower, this isn’t the case for newer digital versions.
Instead you can easily, and accurately, select the temperature you want. Some models can even be operated remotely, usually over Bluetooth, so you can switch them on before getting in, to avoid that initial blast of icy water.
In this guide, we compare two major mixer shower brands – Aqualisa and Mira.
In March and April 2018, we surveyed more than 3,000 Which? members and asked them about the shower they use at home.
The table below shows each brand's customer score plus star ratings for important factors, such as build quality and ease of use – all based on feedback from real customers.
We've also calculated a reliability score for each manufacturer, based on how likely showers from this brand are to experience a fault and how quickly these faults crop up (brands are punished more severely if this happens soon after purchase).
|Brand name||Build quality||Ease of use||Value for money||Customer score||Reliability score|
Owners of digital showers made by this manufacturer are generally extremely impressed by the quality of their devices. The brand received an excellent customer score (89%), and more than eight in ten owners told us that they were very satisfied with their shower.
Perhaps unsurprisingly they also gave great feedback on individual aspects of their shower's performance – especially build quality and ease of use.
One area where the brand could improve is in the reliability of its digital showers. It could be due to the newness of the technology involved but, whatever the reason, the bottom line is that digital showers are from this brand are not especially reliable.
Digital showers use new technology and this can be expensive. In fact, two thirds of people that we surveyed who own a digital shower from this brand told us they spent more than £500 on their device (that compares to around half of respondents with a digital shower from their main rival).
Despite the high prices, owners still think that digital showers made by this company represent good value for money. In fact, they gave them good ratings for all aspects of their performance and were especially impressed by their build quality. It's perhaps unsurprising that so many (79%) told us that they were very happy with their digital shower. This helped the brand to achieve an 85% customer score. That's very good, although it's slightly lower than the score achieved by its main rival.
Based on a survey of Which? members conducted in March and April 2018. Survey sample sizes: 143 (reliability), 186 (customer score).
If you're considering an electric shower instead of a digital shower, we've independently tested a wide range in our lab, and there are big difference between models.
In February 2018, we asked 3,982 Which? members to rate brands such as Bathstore, Homebase, Plumb Center and Wickes. They rated the brand's customer service, quality of products and finish, durability and value for money, giving an overall customer score. There was a big difference between them - the best got 80% and the worst scored 57%.
We also asked about the brand's bathroom furniture and installation services. For furniture there was a similar split - 84% for the top and 59% for the bottom. Visit our to reveal the results, and our to find out how Bathstore compared with cheap brands B&Q and Wickes for bathroom fitting.