The cars you love and hate
Each year, we put hundreds of new cars through our comprehensive road and lab tests. With each one undergoing an identical range of assessments, we’re able to give accurate and consistent buying advice, no matter what sort of car you’re looking for.
However, when it really comes to understanding a car’s foibles, there’s nothing better than living with it day in, day out. That's why we use our Which? Car Survey to ask tens of thousands of people to tell us what their cars are like to live with – what they like, what they don't like and whether they'd recommend their car to someone else.
We collate the results to reveal which cars have the most satisfied owners, as well as those that could do better. As with our unique car reliability insights, we focus on models up to a maximum of eight years old, as it's unreasonable to expect a car beyond this age (which may have had a multitude of owners by that point) to be comparable with younger models.
If you're curious to see which cars over eight years old their owners find particularly uninspiring, though, scroll down to the bottom of the page.
Below, you can see the models that ranked top and bottom for satisfaction in each class, according to our latest survey. Use the links to skip directly to your preferred class of car.
They may be the smallest cars on the road, but that’s no excuse for poor passenger space. The best city cars are also reliable, cheap to run and fun to drive.
Small cars are expected to be compact, easy to drive, reliable and inexpensive to run. Which car is top of the heap and which is languishing in last place?
The bread and butter of the family-car market, medium cars need to be a jack-of-all-trades, offering decent practicality, economy and an entertaining drive. Find out which kept its owners happiest.
The best large cars offer plenty of lounging space and the latest technology. They should also be economical and easy to drive.
The best estate cars will give you load-lugging versatility, reliability, great handling and efficient engines. Find out which models hit – or miss – the mark, below.
Expensive luxury cars should offer the best motoring experience, with sumptuous interiors and cushion-soft ride quality. Find out which models provide this and which aren’t worth the price premium, according to owners.
The best MPVs offer comfort, practicality and bags of interior space. They should also have low running costs and long-term reliability.
The best small SUVs and crossover cars combine practicality, fuel efficiency and reliability with a great driving position.
A modern large SUV should be no more taxing to drive than a small hatchback. It should be practical, refined and shouldn’t guzzle fuel, either.
The least satisfying cars to own, regardless of age
If you're on a tighter budget and need to consider a car that's more than eight years old, you'll need to be prepared for a driving experience that lacks the creature comforts or safety kit of the latest models. However, you can save yourself from abject misery by avoid the following models, which were voted as the outright least satisfying cars to own in the latest Which? Car Survey:
If your older car is on its last legs and you want to buy a car that will make you happier, use the results of our satisfaction survey – above – plus our expert reviews to pick a winner.