We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice
Reviews based on facts
Our rigorous tests find the facts, and our impartial reviews tell you the truth about how products perform. First month £5, then £9.99 per month, cancel anytime.
Try Which?
5 October 2020

Smart toys - should you buy them?

Are kids smart toys safe? We reveal the worrying results of an investigation into privacy and security for some of the latest must-have toy tech gadgets.
Boy with teddy
AL
Andrew Laughlin

If you're considering buying a smart or connected toy, before you head to the shops make sure you download our buying guide below.

What are smart toys?

Smart toys, also known as connected toys, come in all shapes and sizes, but all have some degree of connectivity allowing you and your child to interact with the toy via a smart device.

However, the drive to ‘get connected’ shouldn’t come at the cost of privacy, security and safety. Especially given that some of the toys we've investigated were aimed at children as young as three years old.

What's the risk?

A quick Google on connected toys will bring up a frightening array of news stories about potential hacks or data breaches.

Watch: how easy is it to hack a smart toy?



Hackers and your home: how to protect your family 

With  smart toys being marketed to children as young as three years old, the vulnerabilities are worrying.

The European Commission and other bodies are currently investigating whether such toys are in violation of EU laws on data protection. 

However, we're not just concerned about insecure connected toys. Previous investigations have exposed flaws in a whole range of gadgets, from coffee machines to cameras, and routers to robot vacuum cleaners. 

At Which? we'll be testing more products for how they safeguard your privacy and security. In the mean time, find out five ways to protect your smart home from hackers.

Download our smart toys safety checklist

To help keep your family safe, we've compiled a smart toy checklist of the things you need to be aware of before buying a connected toy and once you've brought one home. Download it via the link below. 

connected-toy-safety-469632.pdf

Read the results of our smart toys investigations

See how easy it was for our experts to hack into smart robot, a smart cat toy and other security issues we encountered.

Connected toys: What we're calling for

In 1967, Which? successfully campaigned to promote the use of lead-free paint in toys. Some 50 years on and we feel unsecured connected toys pose an equally important risk.

Which? feels that more care needs to be taken when designing smart gadgets and toys, and the security and privacy of the user should not be left as afterthoughts. Manufacturers and retailers must take the security of internet-enabled and smart products seriously by incorporating it as a top priority from the outset

We're calling for all connected toys with proven security or privacy issues to be taken off sale.

Could your baby monitor be hacked? 

In our lab, we test many smart products for how they might impact on your family’s privacy and security. Baby monitors are one example. 

Having your baby monitor hacked is the last thing on your mind when choosing which one to buy, but our snapshot investigation revealed there are valid concerns about some models which you need to be aware of before you buy one.

In each of our latest baby monitors reviews we provide a privacy rating, which gives you an indication of how secure the baby monitor is, based on an assessment of: privacy settings, how complicated the security features are to set up, whether or not any data is encrypted, and the security of any cameras and videos or images.