It’s important to report fraudulent activity so that Action Fraud can obtain a clear picture of what crimes are being committed.
4 Reporting counterfeit products to the retailer
If you do spot or have purchased a counterfeit product it's a good idea to report it to the retailer selling it. If you've bought it you can also return it and claim a refund because the product is not as described
If you’ve found a counterfeit item on eBay, it’s best to report it to the seller first. If it’s an item that they themselves bought, they might not be aware that it’s a fake. If you have a valid claim that the seller won’t resolve, consider raising a dispute through the Ebay Buyer Protection process. You can also report counterfeit items on the item’s listing by scrolling to the bottom and clicking on the ‘report item’ link.
If you've found a counterfeit product on Amazon, you can return it and claim a refund in line with Amazon's A-Z guarantee.
5 Getting a refund
If you enter your debit/credit card details into a website that deals in fakes, you could essentially be giving your card details to a criminal, so be careful.
If you do buy an item that turns out to be a fake, getting a refund can sometimes be tricky
However, when you buy goods or services on your credit or debit card, you have extra protection if things go wrong compared with paying by cheque or cash.