ID theft and privacy

Identity theft can be a stressful and upsetting experience, particularly if your personal details are used to commit fraud. Knowing what to do in the event of identity theft is very important. Read our guides to learn more.

Answers to your problems

  • What is identity theft?

    If you think your identity has been stolen, you should contact your bank or credit card company and police as soon as possible to let them know the situation.

Step by step guides

  • How to stay safe on dating websites and apps

    One in four GB adults have used a dating website. Read our guide on how to protect yourself against scams on websites and report fake profiles.

  • How to report a scam

    If you spot a scam, it’s not always clear who you should report it to, and it depends on whether it’s an email scam, telephone scam or another type of fraud.

  • How to spot a copycat website

    Copycat websites charge a fee to process or renew official documents, which you can do free yourself. Don’t get caught out – read the Which? guide.

Letters

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Fraud is now at record levels, with more than five million scams costing Brits a mind-boggling £9bn each year. We’re urging the government to take the lead and ensure companies safeguard us all from scams.

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