Internet scams
Some scammers are experts in using the internet to commit their crimes. Our guides can help you spot common signs of online scams and offer simple tips to protect yourself.
Answers to your problems
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How to spot a social media scam
Our guide explains how social media scams work and shares our top six tips for protecting yourself from the scammers.
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Uber account scams: What to do and tips to stay safe
As the use of private hire app Uber continues to grow across the UK, scammers are trying to trick customers into giving up their account details.
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Can I stop companies from using my data?
If you give an organisation access to your personal data, you can use your rights under the GDPR to manage how they can use it.
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I have received a warning email from my internet provider
If you’ve received a warning email from your Internet provider (ISP), use our guide to learn more and safeguard yourself from scammers.
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Microsoft phone scam
Don’t fall for this scam – read on to find out what to do if you receive an unsolicited call from a ‘security expert’ offering to fix your PC.
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My personal data has been lost after a breach, what are my rights?
If you become aware that an organisation has lost your personal data, there are steps you can take to protect yourself and in some cases claim compensation following a data breach.
Step by step guides
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How to spot a fake, fraudulent or scam website
UK consumers are now spending more than £100bn a year online. You can use our top tips to identify and avoid fake, fraudulent or scam websites
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How to spot an email scam
Use our top 10 tips to safeguard yourself from fraudsters using email scams to steal your information and money.
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How to spot a copycat website
Copycat websites charge a fee to process or renew official documents, which you can do free yourself. Don’t get caught out – read the Which? guide.
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How to spot a holiday scam
From fake accommodation listings to dodgy reviews, find out how to spot the signs that a holiday offer is too good to be true with our top tips.
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How to stay safe on dating websites and apps
One in four GB adults have used a dating website. Read our guide on how to protect yourself against scams on websites and report fake profiles.
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How to report a scam
If you spot a scam, it’s not always clear who you should report it to, and it depends on whether it’s an email scam, telephone scam or another type of fraud.
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How to spot a scam
It can be difficult to spot a scam and fraudsters can be very cunning, but we have identified seven ways to spot a scam to help you stay alert.
Letters
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Letter to your bank if you have been the victim of a phishing scam
If you’ve been the victim of a phishing email scam and have had money taken from your account, use our template letter to have the money reimbursed.
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Letter to your bank if you have been the victim of a phishing scam
If you’ve been the victim of a phishing email scam and have had money taken from your account, use our template letter to have the money reimbursed.