If you want to make a complaint about your pension scheme or provider, it can be difficult to know where to start. Read our guides to find out when to approach the Pensions Advisory Service or refer your complaint to the Pensions Ombudsman.

Answers to your problems

Step by step guides

  • How to spot a pension scam

    Pension reforms will give the over-55s the freedom to cash in their pensions. Scammers will try to take advantage of confusion surrounding new pension options.

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& help us reach 63,000 signatures

We campaigned to get pension fees under control. The Government announced plans to reform the pensions market and consulted with businesses and consumer groups on proposed changes, including a cap on charges. On the 27 March 2014, the Government confirmed it will cap pension charges at 0.75%.
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