Download Letter

[Your address]

[Company address]

Dear Sir/Madam

Ref: Lost Luggage

Flight: [insert flight number]

I flew with your airline on [date] between [departure airport] and [arrival airport].

My checked in luggage did not arrive at my destination and has now been missing for 21 days.

Under the Montreal Convention I would like to claim [£xx] compensation for my lost luggage.

I enclose copies of my receipts for replacement items.

Yours sincerely,

[your name]

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Ugrade airline compensation

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& help us reach 200,000 signatures

Airline customers who suffer delays and cancellations aren’t being treated fairly. That’s why we’re calling on airlines to bring in automatic compensation. This will give people what they’re entitled to quicker and avoid claims management companies taking a share.

Find out more about Airline auto-compensation on Which? Campaigns

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