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Sam covers personal finance topics, from the best savings rates to the reasons mortgage lenders say no. He enjoys crunching the numbers to help consumers get ahead.
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Coventry Building Society is a medium-sized lender that exclusively offers fixed-rate mortgages.
Here, you can find out what real Coventry Building Society mortgage customers thought about its service, what our expert analysis found about its range of deals and the best Coventry Building Society mortgage rates on the market right now.
Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of a provider before committing to any financial products.
Why you can trust our mortgage lender reviews
Real Coventry BS customer views
We've asked 92 Coventry Building Society mortgage customers about their experiences of the lender.
Expert mortgage rate analysis
We've analysed Coventry Building Society's mortgage rates to work out if it's a lender that offers competitive deals.
Coventry Building Society got a slightly below-average score, making it joint 11th in our customer satisfaction survey. Our interest rate analysis found it sometimes offered competitive rates, but for many mortgage scenarios, other lenders offered better deals.
73%
out of 21 mortgage lenders ranked on customer score (joint 11th)
To see how Coventry Building Society compares to other mortgage providers, head to our guide to the best mortgage lenders.
Which? analysed thousands of mortgages, using Moneyfacts data, over eight weeks in the summer/autumn of 2025. We compiled a series of top 10 cheapest deals tables based on a variety of borrowing scenarios, and counted how many times each lender featured in a table.
The average was five table appearances per week. Coventry Building Society averaged 3.5 appearances per week. In other words, it sometimes offered competitive rates, but for many mortgage scenarios, other lenders offered better deals during our analysis.
You can see the mortgages Coventry Building Society is currently offering first-time buyers, home movers and remortgagers in the tables below.
To see how Coventry Building Society compares with other mortgage providers, head to our guide to the best mortgage rates and deals, which is updated every day.
| 80% | Coventry Building Society | 73% | 4.28% | £999 | 6.74% |
| 80% fee free | Coventry Building Society | 73% | 4.41% | £0 | 6.74% |
| 90% | Coventry Building Society | 73% | 4.56% | £999 | 6.74% |
| 90% fee free | Coventry Building Society | 73% | 4.7% | £0 | 6.74% |
| 95% | Coventry Building Society | 73% | 5.04% | £999 | 6.74% |
| 95% fee free | Coventry Building Society | 73% | 5.13% | £0 | 6.74% |
Table notes: Data from Moneyfacts, updated daily. Customer score is based on a combination of overall satisfaction and likelihood to recommend the provider. The average customer score is 74%. The results are based on an online survey of 5,016 members of the public conducted in August/September 2025 and are representative of the GB/UK population (aged 18+). Providers must receive a minimum sample size of 40 for inclusion in the results. Coventry Building Society had a sample size of 92.
| 60% | Coventry Building Society | 73% | 4.02% | £999 | 6.74% |
| 60% fee free | Coventry Building Society | 73% | 4.29% | £0 | 6.74% |
| 75% | Coventry Building Society | 73% | 4.07% | £999 | 6.74% |
| 75% fee free | Coventry Building Society | 73% | 4.34% | £0 | 6.74% |
| 85% | Coventry Building Society | 73% | 4.22% | £999 | 6.74% |
| 85% fee free | Coventry Building Society | 73% | 4.49% | £0 | 6.74% |
Table notes: Data from Moneyfacts, updated daily. Customer score is based on a combination of overall satisfaction and likelihood to recommend the provider. The average customer score is 74%. The results are based on an online survey of 5,016 members of the public conducted in August/September 2025 and are representative of the GB/UK population (aged 18+). Providers must receive a minimum sample size of 40 for inclusion in the results. Coventry Building Society had a sample size of 92.
| 60% | Coventry Building Society | 73% | 4.07% | £999 | 6.74% |
| 60% fee free | Coventry Building Society | 73% | 4.44% | £0 | 6.74% |
| 75% | Coventry Building Society | 73% | 4.12% | £999 | 6.74% |
| 75% fee free | Coventry Building Society | 73% | 4.51% | £0 | 6.74% |
| 85% | Coventry Building Society | 73% | 4.73% | £999 | 6.74% |
| 85% fee free | Coventry Building Society | 73% | 5.1% | £0 | 6.74% |
Table notes: Data from Moneyfacts, updated daily. Customer score is based on a combination of overall satisfaction and likelihood to recommend the provider. The average customer score is 74%. The results are based on an online survey of 5,016 members of the public conducted in August/September 2025 and are representative of the GB/UK population (aged 18+). Providers must receive a minimum sample size of 40 for inclusion in the results. Coventry Building Society had a sample size of 92.
Find the right mortgage using the fee-free service provided by L&C Mortgages
Compare mortgagesIf you click on the link and complete a mortgage with L&C Mortgages, L&C is paid a commission by the lender and will share part of this fee with Which? Ltd helping fund our not-for-profit mission. We do not allow this relationship to affect our editorial independence. Your home or property may be repossessed if you do not keep up repayments on your mortgage.
We asked Coventry Building Society mortgage customers about their experience with the lender.
Here's how customers rated Coventry Building Society in various areas of service:
| Category | Star rating |
|---|---|
| Overall customer service | |
| Keeping you well informed (e.g. telling you about changes to interest rates) | |
| Clarity of mortgage statements | |
| Transparency of charges/penalties | |
| Flexibility of payments (e.g. being able to overpay/underpay/take payment holidays) | |
| Online access (e.g. being able to access your account online or via an app) |
Table notes: Star ratings are out of five. The results are based on an online survey of 5,016 members of the public conducted in August/September 2025 and are representative of the GB/UK population (aged 18+). Providers must receive a minimum sample size of 40 for inclusion in the results. Coventry Building Society had a sample size of 92.
We not only produce customer scores and star ratings, but also collect comments from real customers.
The majority of these for Coventry Building Society were positive.
One customer praised Coventry Building Society for making 'an overall stressful process very simple'.
Overall feedback on customer service was positive. However, a minority of responses complained that the 'service is poor' and that they are 'not very flexible'.
When we checked in September 2025, there were 125 mortgages available from Coventry Building Society. All of these were fixed-rate deals, meaning your interest rate stays the same for a set initial period.
Coventry Building Society mortgages had initial periods of two and a half, three and a half or five and a half years.
Coventry Building Society doesn't publish its borrowing caps, but you can use its affordability calculator to check the size of a mortgage you qualify for.
Currently, Coventry Building Society doesn't offer green mortgage products.
All of Coventry Building Society's mortgages have a maximum term length of 40 years.
Why should you trust Which? research? We’re not influenced by third parties. We work entirely on behalf of you, the consumer – nobody else. See our statement of editorial independence
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