During the national coronavirus lockdown, one in five shoppers were unable to contact retailers to resolve their complaints.
Sykes’ customers at risk from COVID-19 complications have complained that they are struggling to get their money back, despite intervention from the Competition and Markets Authority (CMA). The cottage provider made an undertaking back in July that a customer will receive a full refund if that person, or any member of their party, is vulnerable.
You can now get travel insurance that covers COVID-19 – but it’s not as straightforward as it sounds.
Which? explains the dates and rules around the latest lockdown changes in England, Scotland, Northern Ireland and Wales.
The financial challenges facing younger people, and the huge bill facing the government as a result of the pandemic, have intensified the debate around intergenerational fairness and the future of pensioner perks.
Applications for payment holidays on mortgages, credit cards and loans will close on 31 October. Which? explains what to do if you'll miss the deadline.
The FTSE 100 has fallen sharply since mid-February. Which? looks at what this means for your investments and pensions.
Everything you need to know, from whether you can get a package holiday refund to airline cancellations and rebooking options.
Which? brings you the latest supermarket news during the coronavirus pandemic: check opening hours and find out about some of the social distancing measures in place.
Additional coronavirus restrictions being rolled out across England mean that from this weekend more than half the country will be living in areas from where travel is restricted. It will...