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Tech Support Scam Calls

Exclusive: Which? meets the people behind the tech support scam calls

‘Do you see a Windows key on the bottom-left of your keyboard,’ a deep male voice asked me on the phone. I said yes. Over the next two minutes, the...

Tech Support Scam Agents

On the phone with the tech support scammers

Tech support scammers are a growing menace to UK consumers. A pop-up warning of a made-up virus, or a phone call from someone pretending to be Microsoft, are all it...

Victims lose over £100m to bank transfer scams in just six months

Thousands of people and businesses have been tricked into transferring just over £100m to scammers in the past six months alone, new data shows. But proposals from the Payment Services...

‘A scam on top of a scam?’: Equifax letters spark concern among victims

UK victims of May’s Equifax data breach have been left confused and panicked by a letter from the firm which says their personal information has been compromised – but doesn’t...

Barclays to ‘intervene’ in suspected fraud transfers

Barclays has become the first UK high street bank to introduce a new ‘fraud intervention service’ that alerts consumers if a transaction seems suspicious. From today, the new system will...

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Over 55s more likely to report fly-tipping than fraud

Which? looks at a new survey from the Financial Conduct Authority which suggests people approached by investment fraudsters are failing to come forward.

Risk of savers neglecting pensions exposed by City watchdog

Only one in three people aged 45 to 54 say they have given ‘a great deal of thought’ to how they will manage in retirement, research from the City watchdog...

More than 15 million people affected by Equifax data breach

Some 15.2 million UK client records were compromised in the cyber-attack on Equifax last month. The credit reporting agency revealed yesterday that more than 690,000 UK consumers are likely to have...

Scams super-complaint: consumers still at risk one year on

Consumers remain unprotected from losing huge sums of money to bank transfer scams, a year after Which? filed a super-complaint to the Payment Systems Regulator (PSR). Which? research indicates Brits...

Bid to stop fraudsters attacking your pension revealed

The introduction of pensions freedoms is to be probed by MPs amid fears savings are being plundered by fraudsters. An inquiry launched by Parliament’s Work and Pensions Committee will scrutinise...

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