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21 October 2020

Post Office broadband review

We've surveyed thousands of broadband users and can tell you everything you need to know about Post Office broadband – including whether to sign up for one of its deals
WhichEditorial team

It might be more associated with bringing you letters than bringing you broadband, but the Post Office deals with more hi-tech communications these days too. In the past, Which? members have rated Post Office broadband more highly than more established big names such as BT and TalkTalk. But is it now the best provider?

Use Which? Switch Broadband to find the best Post Office broadband deal for you.

Post Office broadband review

In this in-depth review, we will:

  • give you a full breakdown of how customers rated it on key factors, including technical support
  • show you how the Post Office compares with all the other major internet service providers (ISPs), including BT, Sky, TalkTalk and Virgin
  • tell you what real Post Office broadband customers say about their experiences
  • assess the equipment on offer from Post Office
  • explore Post Office's latest broadband deals and offers
  • reveal the level of complaints made to Ofcom by Post Office customers.

To get all this information, try Which?.

We'll tell you exactly what you need to know about all the UK's biggest broadband providers and help you avoid signing up for a deal you'll come to regret.

If you're already a member, log in now to unlock the table.

Post Office broadband satisfaction survey results
Speed Reliability Ease of set up Value for money Ease of contacting Customer service Technical support Customer score (%)

What makes a Which? Recommended Provider?

Which? Recommended Providers are the cream of the crop, and the accolade is only given to broadband companies that achieve a customer score of 70% or above.

That's not all. We know that price is important, so we only give the award to companies we feel charge a reasonable price for their services. If they charge too much they're not eligible to be Which? Recommended Providers, whatever score they receive in the survey.

Broadband Which? Recommended Providers: discover which two providers impressed most in our latest survey.

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