The best and worst travel agents
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Which holiday company should you use for your next trip? Our survey of thousands of Which? members reveals all.
We’ve rated leading travel agents and tour operators including Tui, Trailfinders, British Airways Holidays, Easyjet Holidays, Jet2 Holidays, Expedia and Audley Travel to help you book your holiday with confidence. Unlock the table to find out:
- our recommended holiday providers
- ratings for important factors including value for money, accommodation and customer service
- which holiday companies are the best to book with
- which companies show a need for significant improvements.
How we researched holiday companies
In March 2019, we asked Which? members to complete an online survey about their experiences of travelling with a holiday company. Our results are based on 8,315 member experiences. Only companies and star rating categories with at least 30 responses were reported on.