Admiral travel insurance review

Admiral launched in 1993, initially as a car insurance specialist.

It offers three policies: Admiral (least comprehensive), Admiral Gold and Admiral Platinum (most comprehensive).

Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an insurer before committing to any financial products.

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Does Admiral offer the best travel insurance?

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'What you need to know about Admiral's policies'

Dean Sobers, Which? travel insurance expert, says:

I've been analysing Admiral's range of policies for a decade.

If you're a Which? member you can log in (or if not, sign up) to read my explanation of their strengths and weaknesses.

Is Admiral good if you have a medical condition?

If you have a pre-existing medical condition, you'll need to let Admiral know about it when you obtain your quote. This may lead to a higher premium.

Admiral works with a medical screening company called Verisk to assess customers' medical conditions.    

Admiral isn't a specialist provider for customers with pre-existing medical conditions, but this doesn't necessarily mean it won't be able to cover your medical condition at a reasonable price.

However, if you are struggling to obtain cover, check our guide on travel insurance if you have a medical condition.

How good is Admiral at handling claims?

Admiral uses a company called CEGA to handle claims.

• According to the most recently published data from the Financial Conduct Authority, covering 2024, EUI Limited (Admiral's underwriter) paid 80-85% of claims on annual European policies that year. This was below the average of 86.3%.
• It accepted 75-80% of annual worldwide claims, below the average of 84.5%.
• For single trip claims, its acceptance rate was also 75-80%, still slightly lower than the average of 80%.

Admiral travel insurance: how can I claim?

For emergency medical assistance, call +44 (0)292 010 7777.

To make non-emergency claims, call 0333 234 9914. You can also claim online by logging in to your account. 

Insurers will usually expect you to try recouping lost costs (such as deposits) elsewhere before claiming with them – for example, checking with the travel provider if you're entitled to a refund or can move a cancelled trip. However, you can still call the insurer to let them know if there's a chance you will need to claim.    

You'll need to provide your policy number when you call.

• Find out more: how to claim on your travel insurance

How does Admiral compare with other providers?

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Should you buy Admiral travel insurance?

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