How to spot fake or counterfeit products
A trader may have committed a criminal offence by selling you fake goods or by giving you a false description of the goods, and you can claim a refund or exchange.
John U says:
I have an EWD 71252W UK which Whirlpool insist is NOT affected, and yet the door lock has stopped working and the wiring loom is charred/burned so this unit has clearly been VERY close to catching...
Narendra Patel says:
Did not want replacement offered as was not like for like. I was told there is nothing they can do as they will not refund money. I am ver disappointed
I messaged Whirlpool this morning as follows: “unfortunately I will have to purchase a new washing machine due to the length of time this is taking. Will Whirlpool be re-inbursing this cost to...
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