How to spot fake or counterfeit products
A trader may have committed a criminal offence by selling you fake goods or by giving you a false description of the goods, and you can claim a refund or exchange.
October 2020 my washing machine started flashing codes by chance I found that it was a re called model. Registered and didn’t hear anything. I then rang a week later as I had a newborn and needed a...
Yesterday ( Feb 11 2021) the Hotpoint tumble dryer spontaneously caught fire. Fortunately I was working from home and the smoke alarm was activated. I was able to unplug the at the mains and then...
Is it not illegal to knowingly sell fake or counterfeit items in U.K. which you have to be refunded for and don’t have to send back to China where it would cost more than item is worth
Your feedback is vital in helping us improve this site. All data will be treated confidentially. This survey will take approximately 5 minutes to complete.
Please take our survey so we can improve our website for you and others like you.