How to spot fake or counterfeit products
A trader may have committed a criminal offence by selling you fake goods or by giving you a false description of the goods, and you can claim a refund or exchange.
I have received a letter saying my washing machine is a fire safety risk when I phoned I was informed that I would hear from them within 2 weeks so far nothing. then i phoned after...
Karen Waites says:
I have been told I will get a replacement in the next 10 days. How true would you expect this to be?
Patrick Hobbs says:
I have just spent at least 2 hours trying to get through to someone at Whirlpool to no avail all i want is a door hinge for my machine if they supply the part i will fit it myself. Model is BWD ...
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