How to spot fake or counterfeit products
A trader may have committed a criminal offence by selling you fake goods or by giving you a false description of the goods, and you can claim a refund or exchange.
Jenny Dutton says:
Yesterday our washing machine caught fire after a Whirlpool/Hotpoint engineer had just left, saying he had repaired it! Within five minutes of switching it on thick smoke poured out the back, the...
Miranda Stamp says:
Are there any additional models of machine being added to the recall list? My friend has a Whirlpool one, they rang for advice on the model and was told it definitely wasn’t one of the models...
@lmerryweather – Hi Lauren – Please can we have an update with advice for those who are still waiting to have their problems resolved.
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