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Airline customers who suffer delays and cancellations aren’t being treated fairly. That’s why we’re calling on airlines to bring in automatic compensation. This will give people what they’re entitled to quicker and avoid claims management companies taking a share.
Barbara Ogilvie says:
I was delayed three and a half hours on a flight from Singapore to Heathrow in February. Singapore airlines refused my claim as it was not a European based airline. Has anyone had a similar...
Pauline Clark says:
I missed out on compensation as I couldn’t provide proof of booking as it was done by phone. Surely the airlines know passengers details from when they book in and their passport details are...
Nice Easyjet check-in 19:00 Sunday 8 July for last flight of day. Flight cancelled. Exhausting queues for explanation. Overnight accommmodation arranged and in hotel by 01:00 9 July. No flights...