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Airline customers who suffer delays and cancellations aren’t being treated fairly. That’s why we’re calling on airlines to bring in automatic compensation. This will give people what they’re entitled to quicker and avoid claims management companies taking a share.
John W says:
EasyJet cancelled my flight to Berlin at checkin. Complete chaos at customer support desk, unable to offer a replacement flight for another 3 days. Advice ‘go home and sort it out on...
Patrick Smyth says:
Raised a complaint and request for compensation following BA’s last IT catastrophe. That was back in August. Since them I have sent email and letter to them. To date apart from the automated...
heidi morse says:
Easyjet cancelled flight to Faro at very last minute, after waiting over six hours at Bristol Airport. They still insisted on us checking in on time. Offered a £3 voucher p.p. for refreshments by...