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Airline customers who suffer delays and cancellations aren’t being treated fairly. That’s why we’re calling on airlines to bring in automatic compensation. This will give people what they’re entitled to quicker and avoid claims management companies taking a share.
J M S Boyd says:
Ryanair not only put passengers through the gate when there was no aircraft – for another 1 h 50 m. they also did so in a violent thunderstorm, leaving passengers in a tin shack, with ever...
My long haul flight was cancelled by Emirates while I was on holiday. The new flight was 4 hours longer and made me miss my connecting flight – adding more than 10 hours to my total journey! Since...
Exasperated traveller says:
I have made two successful claims for flight delays in the last couple of years. However, the airlines seem to make it as difficult as possible for us. My most recent claim (arising from a 24-hour...