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Airline customers who suffer delays and cancellations aren’t being treated fairly. That’s why we’re calling on airlines to bring in automatic compensation. This will give people what they’re entitled to quicker and avoid claims management companies taking a share.
David cooper says:
We where told ten minutes before boarding our easy jet flight 1st june ncl to alc was cancelled due to them not having a crew to fly the plane. Utter chaos followed. They knew hours before we went...
It seems that if an outward flight is cancelled by the airline and they leave you at the airport with no information, no rep, no re-booking, you cannot claim compo for the return flight that you...
Another issue is that different TOCs have different practices concerning compensation. Chiltern, for example, pays nothing for delays caused by falling trees or suicides, Virgin West Coast (and...