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Flights

You could be entitled to compensation for a delayed or cancelled flight. Don't be left out of pocket. Find out if you're entitled to compensation or a refund.

Overbooking flights is a common practice by airlines, so if everyone who booked a seat turns up, there's a problem.

If your flight is delayed or cancelled, find out your rights to claim compensation and get a refund under the Denied Boarding Regulation.

Missed your flight? If the airline altered your departure time and didn't tell you, you could make a compensation claim

Thousands of air passengers are due a tax refund on child tickets. This could be up to £73 per passenger - we explain how to claim.

If a strike causes your flight to be delayed, the airline has an obligation to offer you assistance but not compensation. See what to expect from your airline.

Airlines are responsible for bags that have been checked in, although their liability is limited. Use the Which? guide to understand your rights.

An ATOL protects certain holidays that include flights. It's important to find out whether your holiday is protected. Read our guide to find out more.

Take action as soon as possible using this template letter, designed to help you claim compensation from your airline.

Claim compensation for cancelled or delayed flights with our template letter

Use the Which? template letter to claim compensation for damaged luggage from an airline.

Use the Which? template letter to claim for lost luggage.

How to claim for a cancelled flight, paid for using a credit card, under Section 75 of the Consumer Credit Act if the airline has refused to refund you

If you paid for a cancelled flight that cost less than £100 on a debit or credit card, you could claim under the Chargeback scheme

There’s nothing worse than getting stranded because of a cancelled or delayed flight. Find out what you're entitled to if things go wrong.