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Flights

If your flight is delayed, find out your rights to claim compensation and get a refund under the Denied Boarding Regulation.

Overbooking flights is a common practice by airlines, so if everyone who booked a seat turns up, there's a problem.

If your flight is delayed or cancelled, find out your rights to claim compensation and get a refund under the Denied Boarding Regulation.

If a strike delays your flight, the airline has to offer you assistance and you could be entitled to compensation depending on the circumstances of the strike.

Missed your flight? If the airline altered your departure time and didn't tell you, you could make a compensation claim

Airlines are responsible for bags that have been checked in, although their liability is limited. Use the Which? guide to understand your rights.

If you have ATOL protection you're guaranteed a refund if an airline collapses, and must be found an alternative flight home. If you didn't you can try Section 75 or chargeback.

You have the right to assistance when your flight is significantly delayed, but you might not be due compensation if the cause is an extraordinary circumstance. Here's what you need to know.

An ATOL protects certain holidays that include flights. It's important to find out whether your holiday is protected. Read our guide to find out more.

Take action over as soon as possible using this flight delay compensation letter template, designed to help you claim compensation from your airline.

If your flight is cancelled, you may be entitled to compensation under the EU Denied Boarding Regulation. Use our template letter to claim compensation from your airline.

It's frustrating when your luggage is damaged by an airline. Use the Which? template letter to claim compensation from an airline.

Luggage that has been missing for 21 days is considered lost. Use our letter within seven days of your luggage being classed as lost to claim compensation.

How to claim for a cancelled flight, paid for using a credit card, under Section 75 of the Consumer Credit Act if the airline has refused to refund you

The Denied Boarding Regulation (Regulation 261/2004 EC) applies to passengers departing from an airport within the EU, whatever the airline is.