Types of scams
As technology becomes more advanced, so do the methods fraudsters use to scam us. Knowing what to look for and how to avoid scams is the best way to stay safe. Our guides tell you about different scams to watch out for.
Answers to your problems
Advance loan fee fraud and scams
Loan fee fraud is the most common type of scam reported to the FCA. Our guide explains how loan fee scams work and how to avoid them.
How to spot DVLA scams
The Driver Vehicle Licensing Agency (DVLA) is often used by scammers to try trick you into handing over your money or personal information by text or email. Find out the tell-tale signs and how to stay safe.
How to spot an investment scam
Investment scams are getting harder to spot but there are some tell-tale signs to help protect your hard-earned money.
How to spot the HMRC tax phone scam
Which? has obtained two threatening automated messages from fraudsters purporting to be from the HMRC. We explain how this voicemail scam works, so you can spot it.
Job scams and employment fraud
Job seekers aged between 18 and 24 are most likely to be targeted by a scam, with victims losing around £4000 on average. Use our tips to avoid job scams.
Microsoft phone scam
Don’t fall for this scam – read on to find out what to do if you receive an unsolicited call from a ‘security expert’ offering to fix your PC.
These phone scams typically involve fraudsters cold calling people and deceiving them into believing they are speaking to a a member of bank staff or another trusted agency
Premium rate number scams
Premium rate number scams try to snare people who are searching online for telephone numbers of government advice services. Here's the lowdown...
The National Cyber Security Centre have stated that HMRC is the most spoofed government brand. Don’t be fooled by scam tax emails, calls, texts or social media messages pretending to be from HMRC.
How to spot a social media scam
Our guide explains how social media scams work and shares our top six tips for protecting yourself from the scammers.
I have received a warning email from my internet provider
If you’ve received a warning email from your Internet provider (ISP), use our guide to learn more and safeguard yourself from scammers.
Step by step guides
How to avoid a Bitcoin or cryptocurrency scam
Bitcoin or cryptocurrency scams have become increasingly prolific and vicious following the interest in digital currencies. Find out how to stay ahead of the scammers.
How to avoid postal scams
Scam mail is sent for the sole intention of obtaining money through deception and/or fraud and is estimated to account for 70% of all losses from scams.
How to spot a messaging scam
Messaging scams can be very convincing, so it’s important to know what to watch out for to stay ahead of the fraudsters.
How to spot a pension scam
Pension reforms will give the over-55s the freedom to cash in their pensions. Scammers will try to take advantage of confusion surrounding new pension options.
How to spot a pyramid scheme
Pyramid schemes are unsustainable businesses that require you to recruit other members to recover your joining fee.
How to spot a fake, fraudulent or scam website
UK consumers are now spending more than £100bn a year online. You can use our top tips to identify and avoid fake, fraudulent or scam websites
How to spot a holiday scam
From fake accommodation listings to dodgy reviews, find out how to spot the signs that a holiday offer is too good to be true with our top tips.
How to spot an email scam
Use our top 10 tips to safeguard yourself from fraudsters using email scams to steal your information and money.
Letter to ask a bank for repayment of a disputed transaction
Your card provider may have a set process for submitting a claim for a refund of a disputed transaction. If not then use the Which? template letter.
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Fraud is now at record levels, with more than five million scams costing Brits a mind-boggling £9bn each year. We’re urging the government to take the lead and ensure companies safeguard us all from scams.