Contracts
Disputes over unfair terms often concern money. If you don't read the small print, you could be in for a nasty surprise. But you do have protection from unfair terms. Our guides can help you challenge unfair contract terms.
Template Letters
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Letter challenging a company's unfair contract terms
If you're in a dispute with a company or service provider over a term in their contract that you think is unfair, use this letter to challenge it.
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Letter to cancel a contract made in person at your home
Signed a contract following a visit to your home? You can use this template letter if you wish to cancel a contract within the 14-day cooling off period.
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Letter to cancel a contract for services made at a distance
You have rights under the Consumer Contracts Regulations if you want to cancel a contract for services made over the phone or online. Use this template letter.