Warning signs to look out for
If you think that your loved one has already been targeted by scammers, use our advice to help them take the appropriate action. Look out for these warning signs:
- they have unusual amounts of post or letters lying about the house
- there is evidence of large unexplained cash withdrawals or cheque payments
- they seem short of money, when they shouldn’t be
- they seem to get a lot of phone calls from strangers or companies
- they seem anxious or upset for no apparent reason.
Some scam victims don’t believe they are being scammed. Your loved one might believe this person is their friend or that they’re just about to win a big prize.
Things can be even more difficult if the person you’re supporting has dementia. They might find it harder to say ‘no’ to salespeople, be more likely to believe strangers or not realise what’s happening. If your loved one has dementia, you might find our article on talking to someone with dementia helpful.
Safeguarding your loved one
If someone you know is receiving care from their local authority and you think they're being scammed, it’s worth reporting your concerns to the Adult Safeguarding team. They can investigate situations where an older person may be at risk of abuse, including financial abuse caused by a scam. Use this gov.uk page to find your local authority's website.
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Home care near you
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In this guide we explain the possible causes and signs of memory loss, with advice on dementia diagnosis and how to support someone with dementia.
Reassessing care needs
If the person you are caring for receives care at home or lives in sheltered housing or a residential home, learn what to do if their needs change.
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