Direct Travel travel insurance overview
Direct Travel is listed in the Travel Adviser Directory compiled by the Money Advice Service and the Financial Conduct Authority as specialising in covering serious medical conditions.
Direct Travel's insurance policy is arranged by Chaucer Insurance Company DAC
- Find out more: the best and worst travel insurance
How good is Direct Travel travel insurance?
How we analyse travel insurance
We analyse and rate 52 key elements of travel insurance policies to come up with the overall policy score. We assess how important each individual element is to travellers when choosing and using a travel insurance policy, and weight it accordingly when calculating our total policy score.
Initially, we score all of the product elements out of five, reflecting how competitive each provider is in this area compared with other insurers. Weightings are then applied to the higher and lower element scores to enhance/reduce their impact on the overall policy score.
Should you buy Direct Travel travel insurance?
We've rated hundreds of policy details to come up with a combined expert policy score. Members can log in to read our full policy analysis.
If you're not already a member, join Which? and get full access to these results and all our reviews.
In detail: every part of Direct Travel's travel insurance rated
Table last updated in June 2021. Next update in June 2022.
To see how Direct Travel's travel insurance compares with other policies, check out our guide on the best and worst travel insurance.
Is Direct Travel's travel insurance coronavirus-proof?
We contacted 86 travel insurers and quizzed them on whether their policies cover coronavirus-related incidents.
Specifically, we wanted to know if four scenarios would be covered: needing treatment for coronavirus abroad, having to cancel because of a positive test, having to cancel because of self-isolation or having to cancel because of government advice.
We've rated insurers' coronavirus cover, and explained what they offer, including any relevant exclusions.
Direct Travel travel insurance: how can I claim?
For emergency medical assistance and curtailment claims from abroad, call +44 (0)203 472 2388.
To make a claim call 01702 553 443.
If you need to cancel your trip, you should contact your travel agent and/or airline about refunds or rebooking before contacting your insurer.
You'll need your policy document when you call.
- Find out more: how to claim on your travel insurance.
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