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Staysure travel insurance review

Read Which?'s expert review of Staysure's travel insurance. Find out how we rate Staysure's policy and how it compares with dozens of other travel insurance providers

In this article
Staysure travel insurance overview How good is Staysure travel insurance? Should you buy Staysure travel insurance? Is Staysure's travel insurance coronavirus proof?
  Staysure travel insurance: how can I claim? Get top money-saving tips from Which?

Staysure travel insurance overview

Staysure was formed in 2004 to provide comprehensive yet reasonably priced travel insurance for the growing number of over-50s within the UK, with a UK headquarters located in Northampton. Its insurance is now available to those aged under 50.

Staysure travel insurance is underwritten by ERV.

How good is Staysure travel insurance?

Policy name Policy type Max trip length Max age Policy score

Covid rating

 

(What's this?)

How well a policy covers you for typical coronavirus-related disruption. Ratings run from basic (worst) to low, superior and complete (best).

Staysure Basic Annual and single-trip 31 or 50 days depending on age (annual) / 55 - 365 days depending on age  (single) No age limit Logged out score Superior
Staysure Comprehensive Annual and single-trip 31 or 50 days depending on age (annual) / 55 - 365 days depending on age  (single) No age limit Logged out score Superior

 

How we analyse travel insurance

 

We analyse and rate 52 key elements of travel insurance policies to come up with the overall policy score. We assess how important each individual element is to travellers when choosing and using a travel insurance policy, and weight it accordingly when calculating our total policy score.

Initially, we score all of the product elements out of five, reflecting how competitive each provider is in this area compared with other insurers. Weightings are then applied to the higher and lower element scores to enhance/reduce their impact on the overall policy score.

 

Should you buy Staysure travel insurance?

We've rated hundreds of policy details to come up with a combined expert policy score.

Members can log in to read our full policy analysis. If you're not already a member, join Which? to get full access to these results and all our reviews.

In detail: every part of Staysure's travel insurance rated

   

Basic

Comprehensive

Weighting Policy element Details Rating Details Rating
Most Important Medical expenses - limit per claim Logged out detail Logged out padlock Logged out detail Logged out padlock
Most Important Medical repatriation - limit per claim Logged out detail Logged out padlock Logged out detail Logged out padlock
Most Important Private healthcare covered in an emergency (if no alternative)? Logged out detail Logged out padlock Logged out detail Logged out padlock
Secondary Pre-existing medical conditions covered? Logged out detail Logged out padlock Logged out detail Logged out padlock
Secondary Dental treatment - limit per claim Logged out detail Logged out padlock Logged out detail Logged out padlock
Other Hospitalisation cover - limit per claim Logged out detail Logged out padlock Logged out detail Logged out padlock
Other GHIC excess waiver Logged out detail Logged out padlock Logged out detail Logged out padlock

Table last updated in June 2021. Next update in June 2022.

Is Staysure's travel insurance coronavirus proof?

We contacted 86 travel insurers and quizzed them on whether their policies cover coronavirus-related incidents.

Specifically, we wanted to know if four scenarios would be covered: needing treatment for coronavirus abroad; having to cancel because of a positive test; having to cancel because of self-isolation; or having to cancel because of government advice.

We've rated insurers' coronavirus cover and explained what they offer, including any relevant exclusions.

Members can log in to read our full policy analysis. If you're not already a member, join Which? to get full access to these results and all our reviews

 

Staysure travel insurance: how can I claim?

For medical emergencies abroad call (+44) 1403 288 414 or +1 844 780 0639 in America and Canada.

To make a claim relating to cancellation, call 01403 288 410.

Before calling, you should contact your travel agent and/or airline to seek a refund or to move your trip.

You'll need your policy document when you call.

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