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Samsung fridge freezer fire risk

Repairs offered to RS21 and RS60 fridge freezers

Samsung fridge freezer

Certain RS21 and RS60 Samsung fridge freezers may be a fire risk, prompting the company to offer free inspections and repairs on these and some similar models.

The models affected are the now-discontinued RS21 and RS60 series of American-style fridge freezers manufactured between March 2005 and June 2006, due to a possible defect in the assembly of the models’ defrost system. Around 107,000 of these were sold in the UK.

Samsung says that in ‘very rare’ cases, there is a possibility of ‘internal sparking’ which may pose a fire risk. 

The company adds that ‘in even fewer cases, it may lead to a personal safety issue or structural damage to the appliance’.

Samsung fridge freezer repairs

Samsung is offering free inspections and repairs of affected fridge freezers at customers’ homes, and the company is extending this to other models with a similar defrost system ‘as a precautionary measure’. These models are the SN62, RSE8, RSH1 and RSJ1. 

Samsung is also offering inspections for all RS21 and RS60 series models, not just those within the affected manufacture dates. 

Since November 2009 over 24,000 home repair visits have been carried out.

Checking your fridge freezer

Fridge freezer owners can check whether their model is affected by entering their serial number and model type on Samsung’s safety notice page, or by calling a dedicated helpline on 0800 988 0123. From there you can arrange for your fridge freezer to be inspected.

The model and serial number of your Samsung fridge freezer can be found either on the left-hand side of the external cabinet or when you open the door of the appliance.

Samsung says the fix to the products will take between 30 minutes and an hour, and will involve installing a fuse kit to provide ‘an electrical failsafe for the defrost system’.

Fridge freezer reviews

If you’re currently looking for a new fridge freezer, Which? can help. Search for independently tested and recommended fridge freezers in our comprehensive fridge freezer reviews.

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