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Shopping, food & drink

Best and worst brands for customer service in 2019

First Direct's customers called it 'helpful', 'friendly' and 'dependable', while Ryanair customers called it 'arrogant', 'greedy' and 'sneaky'.

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Which was the cheapest supermarket in July 2019?

Was Asda, Morrisons or Sainsbury's the cheapest supermarket in July 2019? Which? has crunched the numbers to find out.

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Facebook still flooded with fake review groups, warns Which?

Our latest fake reviews investigations reveals the shocking scale of the issue, including the Facebook groups generating thousands of posts in just one month.

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Aldi recalls cheesecakes over safety concerns

Aldi's key lime and millionaire's cheesecakes recalled due to fear that glass pots could break

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Waitrose Unpacked – is packaging-free food budget-friendly?

Waitrose has extended its packaging-free trial to stores in Abingdon, Cheltenham and Wallingford. The trial allows customers to bring in their own, refillable containers for fruit and veg, pasta, cereals,...

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How much pork is in your sausage?

The number of sausages on supermarket shelves can be overwhelming. We’ve investigated the ingredients of 41 supermarket sausages, including those from Tesco, Sainsbury’s, Aldi, Heck and Richmond to find out how much pork is in your sausage.

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Tesco and Iceland’s crackdown on supermarket plastic bags

Tesco has announced a ban on plastic bags arriving with online groceries and Iceland is trialling a plastic-bag-free shop. Other supermarkets are already cutting down on plastic bags. What are the online grocers doing about plastic?

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The best sparkling rosé wines and fizz for beating the heat

As Waitrose reports sales of sparkling roses and champagne wines soaring in the heatwave, Which? experts have tested a range of prosecco, Champagne, sparkling wine and sparkling roses to find the best.

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Iceland returns to plastic despite commitment to remove it from stores

After failing to successfully launch bananas packaged without plastic, Iceland has reintroduced plastic bags for the fruit.  In February 2019, Iceland launched bananas sold wrapped only in a paper band....

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Tesco raises prices on more than 1,000 products

Supermarket Tesco has put up prices on thousands of its products, including cheese, pasta, beer and jam, according to data from the supermarket industry.

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