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£100m lost in expired vouchers during lockdown – how to get yours extended

£100m lost in expired vouchers during lockdown – how to get yours extended

Would-be shoppers lost millions in vouchers that expired during lockdown, Which? research reveals. Can you get yours extended?

Five reasons to think twice before giving gift cards this Christmas

Five reasons to think twice before giving gift cards this Christmas

Almost a third of shoppers say they’re likely to give gift cards this Christmas, despite the risk of losing money if the card expires or the retailer goes bust. Gift...

Gift cards for Christmas: are they more or less hassle in the long-run?

Gift cards for Christmas: are they more or less hassle in the long-run?

Almost one in three people plan to buy a gift card as a Christmas present this year. We explain your rights if a gift card is lost, you run out of time or a retailer goes into administration, so you don't get caught out.

House of Fraser customers still without refunds

House of Fraser customers still without refunds

Several House of Fraser customers, have told Which? that following the buy out the company still hasn't refunded cancelled online orders or provided replacement gift cards as it had previously promised. We explain your rights.

Update: House of Fraser rejecting gift cards – what you need to know

Update: House of Fraser rejecting gift cards – what you need to know

House of Fraser customers are being asked to return gift cards and vouchers to HQ for a replacement, following the Sports Direct buy out. If you're thinking of returning your House of Fraser gift card, read our advice before sending it off.

Gift cards: best and worst expiry dates

Gift cards: best and worst expiry dates

Gift cards are better than unwanted presents, but with expiry dates as short as eight weeks and no protection if the retailer goes bust, they can quickly become worthless bits of...

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