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Gift cards for Christmas: are they more or less hassle in the long-run?

Almost one in three people plan to buy a gift card as a Christmas present this year. We explain your rights if a gift card is lost, you run out of time or a retailer goes into administration, so you don't get caught out.

House of Fraser customers still without refunds

Several House of Fraser customers, have told Which? that following the buy out the company still hasn't refunded cancelled online orders or provided replacement gift cards as it had previously promised. We explain your rights.

House of Fraser store

Update: House of Fraser rejecting gift cards – what you need to know

House of Fraser customers are being asked to return gift cards and vouchers to HQ for a replacement, following the Sports Direct buy out. If you're thinking of returning your House of Fraser gift card, read our advice before sending it off.

Gift cards: best and worst expiry dates

Gift cards are better than unwanted presents, but with expiry dates as short as eight weeks and no protection if the retailer goes bust, they can quickly become worthless bits of...

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