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21 October 2020

Zen Internet broadband review

We've surveyed thousands of broadband users and can tell you everything you need to know about Zen Internet broadband – including whether to sign up for one of its deals
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WhichEditorial team

Which? members have been fans of Zen Internet's broadband services in the past, but is this the case in the latest survey? It offers short one-month contracts, which means that if you don't like its service you can leave. But will you want to?

Zen Internet broadband review

In this in-depth review of Zen Internet broadband, we'll:

  • give you a full breakdown of how customers rated it on key factors, including technical support
  • show you how Zen Internet compares with all the other major internet service providers (ISPs), including BT, Sky, TalkTalk and Virgin
  • tell you what real Zen Internet broadband customers say about their experiences
  • assess the equipment on offer from Zen Internet
  • explore Zen Internet's latest deals and offers.

You can also find your ideal package by comparing all of Zen Internet's broadband packages.

To get all this information, try Which?.

We'll tell you exactly what you need to know about all the UK's biggest broadband providers and help you avoid signing up for a deal you'll come to regret.

If you're already a member, log in now to unlock the table.

Zen Internet broadband satisfaction survey results
Speed Reliability Ease of set up Value for money Ease of contacting Customer service Technical support Customer score (%)

What makes a Which? Recommended Provider?

Which? Recommended Providers are the cream of the crop and the accolade is only given to broadband companies that achieve a customer score of 70% or above.

That's not all. We know that price is important, so we only give the award to companies we feel charge a reasonable price for their services. If they charge too much, they're not eligible to be Which? Recommended Providers, whatever score they receive in the survey.

Broadband Which? Recommended Providers: discover which two providers impressed most in our latest survey.

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