Best kitchen brands
By Liz Ransome-Croker
Article 5 of 13
Before you fork out on a Benchmarx kitchen, find out what its customers think of its kitchens and customer service, and whether it scored enough to be considered for a Best Buy.
We've surveyed thousands of kitchen company customers to reveal how Benchmarx kitchens compare with rival brands such as Howdens Joinery, John Lewis and Magnet.
Which? members can log in now to unlock the tables below and see how Benchmarx was rated by its customers for its value for money, overall durability, customer service, quality and finish of products, as well as the durability, quality and finish of its separate components.
You can also read comments from Benchmarx kitchen owners.
Logging in will also reveal whether Benchmarx scored highly enough in our survey to be assessed in the lab by experts, and whether it made the cut to be a Which? Best Buy - only three brands were worthy.
If you're not a Which? member, you can join Which? to see this, plus reviews of thousands of products, from washing machines to ovens.
Benchmarx customer satisfaction survey results
In our survey, we asked people how satisfied they are with the brand and whether they would recommend it to a friend. We then combine these to create an overall customer score.
We also ask customers to rate specific elements, including value for money and quality, from one to five stars.
Visit our page on the best and worst kitchen brands to see how Benchmarx kitchens compare with other brands.
Benchmarx kitchen units, doors, drawers and worktops
This time, in our survey, we also asked people to rate the quality and durability of different components of the kitchen they bought, as well as overall.
Benchmarx kitchens installation
We don't have customer ratings for Benchmarx's kitchen installation because it's a trade company and doesn't have its own installers.
See how other kitchen brands, including Wickes and Wren Kitchens, were rated for installation, by visiting our kitchen installation page.
Click through our gallery to see a range of Benchmarx kitchens across different styles, including modern and traditional kitchens.
Although Benchmarx only sells directly to tradespeople, meaning you'll need to find an installer yourself, you can still view the kitchens online or in store and receive design advice (see details below).
Benchmarx has 13 types of kitchen, both traditional and modern designs, many of which are available in a choice of three or more colours and finishes.
But how did Benchmarx kitchens do in our survey? Find out by logging in.
Planning/design service: Free design service at home where the designer will come to measure up and advise on what will suit your needs, as well as coordinating joinery items such as flooring. You can also go in store for advice and planning. Kitchen design software isn't offered.
Installation: As Benchmarx is a trade kitchen supplier and doesn't recommend installers, you'll need to find one yourself, although Benchmarx can guide you through the process. Benchmarx kitchens come pre-assembled.
Kitchen appliances, flooring and tiles: Large kitchen appliances from a range of brands and specialist kitchen flooring, all fitted at extra cost - visit our home appliances page to find the best appliances for you. Benchmarx doesn't supply floor or wall tiles.
Which? kitchen survey and assessments
To find out which are the best and worst kitchen brands, in October and November 2017 we asked 3,443 Which? members about the kitchen they had bought in the last 10 years, and their experiences with the brand they bought it from.
In 2018, we assessed three units (a base unit, wall cupboard and a drawer unit) from the kitchen brands that achieved a customer score of 70% or more, as well as four or five star ratings for all five elements we asked people about in our survey.
See how the brands compared in our survey on our page on the best and worst kitchen brands, and find out more about our assessments on our Which? Best Buy kitchen units page.