Bupa travel insurance overview
Bupa was created in 1947 and started the first major health insurance scheme during the 1950s.
Today, Bupa has over 15 million health insurance customers, provide healthcare to over 14.5 million people and look after 23,000 aged care residents.
What you need to know about Bupa's travel insurance:
- Unlimited medical expenses.
- £5,000 travel abandonment.
- Car breakdown cover included.
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Bupa's travel insurance policy: is it good or bad?
We've scrutinised around 200 travel insurance policies, combining our analysis with feedback from 4,528 members of the general public.
Each policy is rated to produce a Which? policy score as well as a customer score.
Table last updated in November 2018. Next update in May 2019.
|Policy element||Details||Rating||Area covered|
|Medical expenses cover limit (£)|
|Cancellation/curtailment limit (£)|
|Travel delay - 12 hours limit (£)|
|Travel delay - maximum limit (£)|
|Baggage & belongings limit (£)|
|Money including cash limit (£)|
|Cash limit (£)|
How we calculate customer and policy scores
We calculated the customer scores using a combination of overall customer satisfaction and the likelihood of recommending the provider to a friend.
We calculated the policy scores by rating the most important elements of the policy, including medical expenses cover limit, cancellation/curtailment limit, travel delay limit, baggage and belongings limit and money limit.
The total score combines both the customer score and policy score.
To qualify as a Which? Recommended Provider, an insurer must:
- Be regulated by the Financial Conduct Authority.
- Be available to the general public.
- Have received 30 or more responses in our customer survey.
- Have received an average or above average policy score (see table for current average score) and a customer score of 70% or above.
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