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Lloyds Bank travel insurance review

Find out how Lloyds Bank is rated for customer service, and how its travel insurance policies are rated in terms of cover.

In this article
Lloyd's Bank travel insurance overview Lloyds Bank's travel insurance policy: is it good or bad? How we calculate customer and policy scores

Lloyd's Bank travel insurance overview

Lloyds Bank was founded in 1765 and has since offered a range of financial products and services including travel insurance, current accounts, savings accounts, mortgages and loans. 

What you need to know about Lloyds Bank’s travel insurance:

  • £10,000,000 medical expenses.
  • £1,000 missed departure.
  • Civil unrest cover included.

Lloyds Bank's travel insurance policy: is it good or bad?

We've scrutinised around 200 travel insurance policies, combining our analysis with feedback from 4,528 members of the general public.

Each policy is rated to produce a Which? policy score as well as a customer score.

Table last updated in May 2018. Next update in November 2018.

    Policy element Details Rating Area covered
    Medical expenses cover limit (£) Logged out detail Logged out detail Logged out detail
    Cancellation/curtailment limit (£) Logged out detail Logged out detail Logged out detail
    Travel delay - 12 hours limit (£) Logged out detail Logged out detail Logged out detail
    Travel delay - maximum limit (£) Logged out detail Logged out detail Logged out detail
    Baggage & belongings limit (£) Logged out detail Logged out detail Logged out detail
    Money including cash limit (£) Logged out detail Logged out detail Logged out detail
    Cash limit (£) Logged out detail Logged out detail Logged out detail

     

    How we calculate customer and policy scores

    We calculated the customer scores using a combination of overall customer satisfaction and the likelihood of recommending the provider to a friend.

    We calculated the policy scores by rating the most important elements of the policy, including medical expenses cover limit, cancellation/curtailment limit, travel delay limit, baggage and belongings limit and money limit.

    The total score combines both the customer score and policy score.

    To qualify as a Which? Recommended Provider, an insurer must:

    • Be regulated by the Financial Conduct Authority.
    • Be available to the general public.
    • Have received 30 or more responses in our customer survey.
    • Have received an average or above average policy score (see table for current average score) and a customer score of 70% or above.