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Aviva travel insurance review

Read Which?'s expert review of Aviva's travel insurance. Find out how we rate Aviva's policy and how it compares to dozens of other travel insurance providers.

In this article
Aviva travel insurance overview How good is Aviva travel insurance?
Should you buy Aviva travel insurance? Aviva travel insurance: how can I claim?

Aviva travel insurance overview

With over 15.5 million customers, Aviva is one of the major players in the insurance market and a leading pensions provider. 

Its policy covers annual and single trips. You can cover up to eight family members on one policy.

How good is Aviva travel insurance?

Policy name Policy type Max trip length Max age Policy score

Covid rating


(What's this?)

How well a policy covers you for typical coronavirus-related disruption. Ratings run from basic (worst) to low, superior and complete (best).

Aviva Travel Insurance Annual and single trip cover 31 - 90 days (annual) / 120 days (single) 74 years old (annual) / 79 years old (single) Logged out score Logged out score


How we analyse travel insurance


We analyse and rate 61 key elements of travel insurance policies to come up with the overall policy score. We assess how important each individual element is to travellers when choosing and using a travel insurance policy, and factor this in when calculating our total policy score.

Initially, we score all of the product elements out of five, reflecting how competitive each provider is in this area compared with other insurers. We then adjust the impact the more and less important elements have on the overall policy score.

Should you buy Aviva travel insurance?

We've rated 61 policy details to come up with a combined expert policy score.

Members can log in to read how Aviva performs in key cover areas. If you're not already a member, join Which? to get full access to these results and all our reviews.

Aviva travel insurance: how can I claim?

For medical emergencies abroad, call (+44) 1603 208 044.


For claims that aren't the result of a medical emergency, call 0345 030 6983 (from the UK) and (+44) 01603 603 716 (from overseas).

Before calling, you should contact your travel agent and/or airline to seek a refund or to move your trip.

You'll need your policy document when you call.