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Direct Line travel insurance review

Read Which?'s expert review of Direct Line's travel insurance. Find out how we rate Direct Line's policy and how it compares to dozens of other travel insurance providers.

In this article
Direct Line travel insurance overview  How good is Direct Line travel insurance?
Should you buy Direct Line travel insurance? Direct Line travel insurance: how can I claim?

Direct Line travel insurance overview 

Since its launch as a car insurance provider in 1985, Direct Line now also offers home insurance, pet insurance, business insurance, landlord insurance, travel insurance and more, to millions of customers. 

Direct Line's travel insurance is underwritten by U.K. Insurance Limited.

In this guide, we've rated Direct Line's main policy - which covers single and annual trips, and its Discoverer policy - which is designed for backpackers.

How good is Direct Line travel insurance?

Policy name Policy type Max trip length Max age Policy score Which? Covid rating
Direct Line Single Trip  & Annual Annual and Single Trip  42 days (annual) / 90 days (single) 74 years old (annual) / No maximum (single) Logged out score Logged out score
Direct Line Discoverer Single Trip only 550 days (365 days in Europe) 53 years old Logged out score Logged out score

 

 

How we analyse travel insurance

 

We analyse and rate 61 key elements of travel insurance policies to come up with the overall policy score. We assess how important each individual element is to travellers when choosing and using a travel insurance policy, and factor this in when calculating our total policy score.

Initially, we score all of the product elements out of five, reflecting how competitive each provider is in this area compared with other insurers. We then adjust the impact the more and less important elements have on the overall policy score.

 
 

Should you buy Direct Line travel insurance?

We've rated 61 policy details to come up with a combined expert policy score.

Members can log in to read how Direct Line performs in key cover areas. If you're not already a member, join Which? to get full access to these results and all our reviews.

 

Direct Line travel insurance: how can I claim?

 

For medical emergencies abroad call +44 (0)1252 740098

 

For other kinds of claim, if overseas, call +44 (0) 345 246 0415. In the UK, call 0345 246 0415.

Before calling, you should contact your travel agent and/or airline to seek a refund or to move your trip.

You'll need your policy document when you call.

 

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