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1 October 2020

Hyperoptic broadband review

We've surveyed thousands of broadband users and can tell you everything you need to know about Hyperoptic, including whether to sign up to one of its deals. 
W
WhichEditorial team

You may not have heard of Hyperoptic – the broadband provider offering unbeatable speeds on its own broadband network. Sounds great on paper – but how does it compare with more traditional names such as BT and Sky?

Use Which? Switch broadband to find the best broadband deal for you.

Hyperoptic broadband review

In this in-depth review, we will:

  • give you a full breakdown of how customers rated it on key factors, including technical support
  • show you how Hyperoptic broadband compares with all the other major internet service providers (ISPs), including BT, Sky, TalkTalk and Virgin
  • tell you what real Hyperoptic broadband customers say about their experiences
  • assess the equipment on offer from Hyperoptic
  • explore Hyperoptic's broadband deals and offers.

You can also find the best deal by comparing all of Hyperoptic's broadband packages.

To get all this information, try Which?.

We'll tell you exactly what you need to know about all the UK's biggest broadband providers and help you avoid signing up for a deal you'll come to regret.

If you're already a member, log in now to unlock the table.

Hyperoptic broadband satisfaction survey results
Speed Reliability Ease of set up Value for money Ease of contacting Customer service Technical support Customer score (%)

What makes a Which? Recommended Provider?

Which? Recommended Providers are the cream of the crop, and the accolade is only given to broadband companies that achieve a customer score of 70% or above.

That's not all. We know that price is important, so we only give the award to companies we feel charge a reasonable price for their services. If they charge too much, they're not eligible to be Which? Recommended Providers, whatever score they receive in the survey.

Broadband Which? Recommended Providers: discover which providers impressed most in our latest survey.

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