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Broadband provider reviews

Sky broadband review

By Hamse Yusuf

Article 6 of 12

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

We've surveyed thousands of broadband users and can tell you everything you need to know about Sky broadband - including whether to sign up for one of its deals.

Sky is one of the biggest broadband providers in the UK and offers a wide range of packages - but it hasn't always been rated highly by its customers in the Which? survey. How does it do this time round?

Sky broadband review

In this in-depth review of Sky broadband, we'll show you:

  • how customers rated it on key factors, including technical support
  • how Sky compares with all the other major internet service providers (ISPs), including BT, TalkTalk and Virgin
  • what real Sky broadband customers say about their experiences
  • what we think about Sky equipment
  • its latest deals and offers
  • the level of complaints to Ofcom from Sky customers.

To get all this information, try a £1 Which? trial.

We'll tell you exactly what you need to know about all the UK's biggest broadband providers and will help you avoid signing up for a deal you'll come to regret.

If you're already a member, log in now to unlock the table.

Sky broadband satisfaction survey results
Speed Reliability Ease of set up Value for money Ease of contacting Customer service Technical support Customer score (%)
Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

What makes a Which? Recommended Provider?

Which? Recommended Providers are the cream of the crop, and the accolade is only given to broadband companies that achieve a customer score of 70% or above.

That's not all. We know that price is important, so we only give the award to those companies that we feel charge a reasonable price for their services. If they charge too much they're not eligible to be Which? Recommended Providers, whatever score they receive in the survey.

Broadband Which? Recommended Providers - discover which two providers impressed most in our latest survey.