Best and worst car hire companies
We rated 13 leading car hire companies including Alamo, Auto Reisen, Avis, Enterprise, Europcar, Goldcar, Hertz and Sixt to help you choose the car hire companies most likely to you give you a trouble-free trip. to find out:
- which car hire companies are Which? Recommended Providers
- how consumers rate car hire companies for clarity of information and charges, levels of fees, and customer service
- the best rated car hire companies
- the lowest rated companies to avoid.
How we rate car hire companies
In January 2020, we asked 2,282 Which? members to complete an online survey about their experience of using a car hire company in the past 12 months.
Car hire company Recommended Providers
The companies you rate the highest are eligible to be a Which? Recommend Provider (WRP). But to qualify, we need to be sure they are clear on their prices from the moment of booking, so there are no nasty surprises at the rental desk.