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6 May 2021

Best and worst kitchen brands

We've surveyed thousands of kitchen buyers and tested kitchens in our lab to find the best and worst fitted kitchen brands. See which kitchens are Best Buys and find the best kitchen for your home.
Kitchen3 478933
SI
Sarah Ingrams

A new kitchen is a big investmentso it makes sense to choose a brand that customers love and a kitchen that was rated highly in our lab assessments.

We assessed 21 kitchens from all the big-name brands in our lab and asked 3,848 kitchen owners to tell us what they think of their kitchen and the process of buying it.

The best kitchens from highly rated brands have earned our sought-after Best Buy. 

Our overall scores incorporate both lab assessment results and customers' feedback to give you a rounded view of buying and owning a kitchen. 

Which? members can log in to find out which kitchen brands have Best Buys. If you're not a member, join Which? to see our kitchen results. 

Best Buy kitchens

Below we’ve listed all of the kitchen ranges that we tested, alongside their lab assessment score. The table also shows brands' customer score and ratings for customer service and how well their kitchen lasted from our customer survey. The overall score takes into account both the lab assessment results for the named kitchen and customer feedback about the brand.

Kitchens from only four brands were named Best Buys. The top overall score was 81%, while the lowest-scoring kitchens gained 62%. All Best Buys scored more than 75% overall.

Kitchen units overall scores
Brand and unit Lab assessment score Customer score Customer service How well the kitchen lasted Overall score
B&Q Good Home Caraway
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Benchmarx Grey Kitchen Cabinet
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Benchmarx Ready to Fit
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DIY Kitchens Innova
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Homebase Country Living
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Homebase Flatpack
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Howdens Joinery Rigid Cabinet
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Howdens Handleless
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Howdens Technik
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Ikea Enhet
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Ikea Metod
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John Lewis Cam & Dowel
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John Lewis Glue & Dowel
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Magnet Factory Assembled
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Magnet iD3
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Magnet Simply Ready to Assemble
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Wickes Ready to Fit
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Wickes Showroom
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Wren Infinity
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Wren Infinity Plus
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Wren Vogue
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Overall score is made up of 60% lab test score of the named units (40% loading units, 40% quality, 10% drawers and runners, 10% hinges) and 40% survey score about the brand (customer score, customer service and durability are equally weighted). The brand-level customer survey was conducted online in March 2021 with 3,848 Which? members who bought a new kitchen in the past 10 years.

Visit each brand's dedicated page to see more detailed ratings from our customer survey, including how customers rated brands for quality, value for money and their design and planning services. 

Installation isn’t factored into kitchen Best Buys. But you can see the Best kitchen fitters in our dedicated guide.

Kitchens on test

Kitchens from the biggest brands were sent to our lab to find out how well built they are and how they stand up to everyday use from the whole family.

Many of the national kitchen companies each sell one or two kitchen ‘carcasses’ (ie the basic cabinets and drawers) which they use across all of their kitchens. Different doors and accessories are added to them depending on which range you choose.

For each different carcass, we looked at a drawer unit, a floor cupboard unit and a wall unit, both with shelves.

In the table below we've listed the overall lab assessment score (the same as above) with more detail from different tests. The highest-scoring kitchen gained 88%; more than 20 percentage points more than the lowest lab score.

Log in now or join Which to reveal the results.

Kitchen unit lab assessment results
Brand and unit Lab assessment score Quality of units Loading shelves Drawers and runners Hinges
B&Q Good Home Caraway
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Benchmarx Grey Kitchen Cabinet
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Benchmarx Ready to Fit
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DIY Kitchens Innova
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Homebase Country Living
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Homebase Flatpack
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Howdens Joinery Rigid Cabinet
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Howdens Handleless
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Howdens Technik
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Ikea Enhet
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Ikea Metod
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John Lewis Cam & Dowel
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John Lewis Glue & Dowel
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Magnet Factory Assembled
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MagnetiD3
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Magnet Simply Ready to Assemble
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Wickes Ready to Fit
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Wickes Showroom
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Wren Infinity
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Wren Infinity Plus
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Wren Vogue
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Ratings are overall and encompass a number of different assessments.

Find out more about how we test kitchens.

Next steps towards your new kitchen

Besides deciding where to buy your kitchen, consider the following to help get your kitchen design perfect, choose a style that suits you and keep your kitchen renovation on track: