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4 August 2021

Exodus

Escorted tour provider 88%
W
Which?Editorial team

Who is Exodus?

Exodus is an escorted tour provider that specialises in adventure and activity holidays, promising sustainable travel in small groups. Walking and cycling tours and wildlife encounters are just some of the options on offer, and further inspirational trips can be discussed with ‘expert explorers’.  

Which? verdict

Jungle, mountain or river – the knowledgeable staff at Exodus will make sure your adventure goes without a hitch. That’s one of the many reasons why it’s a Which? Recommended Provider for escorted tours.

Exodus refund and cancellation policy rated

From traffic lights changing to having to self-isolate because of NHS test and trace, there are many ways your holiday could be disrupted.

Luckily, Exodus has one of the best flexible booking policies going. In most scenarios you’re entitled to a refund, including changing FCDO advice, and if NHS test and trace tells you to isolate. Rebooking is possible if your destination moves to amber. Even ‘disinclination to travel’ entitles you to make changes until 21 days before departure.

You can see the details of Exodus’ policy in our Which? Holiday Checker, where we have compared the policies of over 80 holiday companies.

Exodus customer ratings

WRP
Avg price per day: short haul/long haul
Accommodation
Customer service
Description matching reality
Organisation of holiday
Value for money
Customer score
Y
-/£145
88%

If you want to see how Exodus measures up to its rivals, read our best and worst escorted tours page

What's Exodus like?

Specialists in adventure holidays, Exodus offers more than 500 itineraries across 90 plus countries – from Morocco to Madagascar. With almost 50 years’ experience, the company prides itself on its small groups (16 people max), and its customer service and well-organised trips scored an impressive five stars out of five in our escorted tour providers survey.

Passionate guides – who are often local to the area – were singled out for praise. One customer said: 'The guides are always very knowledgeable and the trips are limited to a maximum of 16, so you’re with people who are actually interested in the country being visited.’ Other travellers were impressed with the varied, off-the-beaten-track itineraries.

Exodus doesn’t just deliver great guided tours, though, it’s a company with a conscience too, and promises to improve life for the people and places it visits, without damaging the environment or disrupting local communities. Many valued this stance, with one customer telling us: ‘I like the sustainable aspect of Exodus tours. It aims to use local accommodation and food to contribute to the area rather than just “consuming” the area and leaving.’ 

The one let-down is the quality of accommodation, which scored a mediocre three stars. But with Exodus favouring remote guesthouses over fancy tourist hotels, this perhaps isn’t surprising. Although slightly rough around the edges, they offer an authentic taste of local life.  

Should I book with Exodus?

If you’re a traveller with a conscience, Exodus’ passionate guides will help you get under the skin of a destination ­– without leaving your mark.