Who is Exodus?
is an escorted tour provider that specialises in adventure and activity holidays, promising sustainable travel in small groups. Walking and cycling tours and wildlife encounters are just some of the options on offer, and further inspirational trips can be discussed with ‘expert explorers’.
Jungle, mountain or river – the knowledgeable staff at Exodus will make sure your adventure goes without a hitch. That’s one of the many reasons why it’s a Which? Recommended Provider for escorted tours.
Exodus customer ratings
|WRP||Avg price per day: short haul/long haul
||Description matching reality
||Organisation of holiday
||Value for money
What's Exodus like?
Specialists in adventure holidays, Exodus offers more than 500 itineraries across 90 plus countries – from Morocco to Madagascar. With almost 50 years’ experience, the company prides itself on its small groups (16 people max), and its customer service and well-organised trips scored an impressive five stars out of five in our escorted tour providers survey.
Passionate guides – who are often local to the area – were singled out for praise. One customer said: 'The guides are always very knowledgeable and the trips are limited to a maximum of 16, so you’re with people who are actually interested in the country being visited.’ Other travellers were impressed with the varied, off-the-beaten-track itineraries.
Exodus doesn’t just deliver great guided tours, though, it’s a company with a conscience too, and promises to improve life for the people and places it visits, without damaging the environment or disrupting local communities. Many valued this stance, with one customer telling us: ‘I like the sustainable aspect of Exodus tours. It aims to use local accommodation and food to contribute to the area rather than just “consuming” the area and leaving.’
The one let-down is the quality of accommodation, which scored a mediocre three stars. But with Exodus favouring remote guesthouses over fancy tourist hotels, this perhaps isn’t surprising. Although slightly rough around the edges, they offer an authentic taste of local life.
Did Exodus refund customers during the coronavirus crisis?
Exodus was initially issuing Refund Credit Notes for COVID-19 cancellations, which could not be exchanged for cash until January 2021. But, following pressure from Which?, it has promised to refund every customer who does not wish to rebook – and is now processing all further refunds within 14 days.
Should I book with Exodus?
If you’re a traveller with a conscience, Exodus’ passionate guides will help you get under the skin of a destination – without leaving your mark. For those looking for a few nice meals and luxury hotels along the way, Trailfinders is a better choice. As long as you’re prepared to dig a little deeper into your wallet for the privilege.