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Coverbaloo home insurance review
Coverbaloo's standard home insurance policy earned mediocre scores
We've reviewed Coverbaloo's standard home insurance policy.
You can buy directly from its website or over the phone; Coverbaloo policies do not appear on price comparison websites.
As well as home insurance, Coverbaloo also offers travel insurance. It's part of Cavere Group Limited.
Please note that this article is for information purposes only and doesn't constitute advice. Please refer to the insurer's T&Cs before committing to any financial products.
Need home insurance?
This insurer isn't available on MoneySuperMarket, but you can get quotes from other insurers and compare the cheapest with our reviews.
We've reviewed Coverbaloo's standard home insurance policy. Take a look at what it offers and what it scored.
Buildings - Alternative accommodation
£200,000
★★★★☆
Buildings - Burst pipes
Included
★★★★★
Buildings - Escape of water excess
£250
★★★☆☆
Home emergency cover limit
£1,000
★★★★☆
Home emergency - central heating/boiler repair
£1,000
★★★★☆
Buildings - Groundwater flooding
Not covered
0 out of 5
Subsidence excess
£1,000
★★★☆☆
Contents - Valuables unspecified single item limit
£2,500
★★★☆☆
Contents - Alternative accommodation
£20,000
★★★☆☆
Contents - Accidental damage
Optional extra with some cover included as standard
★★★★☆
Contents - Guests' belongings
£1,000
★★★☆☆
Contents - Theft of contents in the open
£2,000
★★★☆☆
Contents - Damage to contents in the open
£2,000
★★☆☆☆
Contents - Theft from outbuilding
£3,000
★★★☆☆
Contents - Damage to contents in an outbuilding
£100,000
★★★★★
Contents - Personal possessions cover single item limit
£2,500
★★★☆☆
Table last updated in September 2026. Next update in September 2027. We recommend checking policies before buying.
‘Coverbaloo's home insurance didn't stand out’
Dean Sobers, Which? home insurance expert, says:
Coverbaloo’s standard policy landed towards the top of the bottom 40% of policies we looked at. Its buildings score of 68% and contents score of 67% weren’t awful, and the policy didn’t lack anything we thought crucial. But it was hardly a standout, either.
We liked that Coverbaloo’s buildings policy pays up to £200,000 for alternative accommodation (rental costs if you have to live elsewhere because your home is uninhabitable during a claim). It also doesn’t cap costs (within the overall contents limit) for audio-visual equipment or business equipment. Some policies limit AV equipment payouts to £2,000.
On the downside, the policy is one of a minority we examined containing an ‘average clause’. This means if you’ve underestimated the value of your contents or how much it would cost to rebuild your home, Coverbaloo can proportionately reduce what it pays out in claims based on how underinsured you are.
Student cover
Coverbaloo's policy offers student contents cover of up to the policy’s overall sum insured – £100,000. This protects the belongings of a family member who’s temporarily living away from home while studying.
How good is Coverbaloo at handling claims?
Coverbaloo's underwriter Accredited Insurance (Europe) Ltd accepted 55-60% of claims on buildings-only policies – below the industry average of 62%. Some 10-15% of claimants lodged a complaint, which was approximately average (13%).
Meanwhile, the underwriter accepted 80-85% of claims on contents-only policies – a good bit higher than the average of 71%. Some 0-5% of claimants complained, below the 7% average.
For claims on combined policies, the underwriter accepted 60-65% of claims – below the 71% average. Some 5-10% of claimants complained, which is below the 12% industry average.
How can you save money on Coverbaloo home insurance?
Coverbaloo policies do not appear on price comparison websites, but you may get a discount if you buy both buildings and contents cover.
Want to pay monthly? Good news – Coverbaloo charges no monthly interest, so if you split the cost, you won't increase the overall premium.
The above information is correct as of August 2026. For more ways to save money when buying insurance, see our guide.
Visit Coverbaloo directly to find out more about its home insurance policy.
How does Coverbaloo compare with other providers?
While we didn't have enough customer feedback to calculate a customer satisfaction score for Coverbaloo, its buildings policy scored 68% – the same as standard policies from 1st Central,The AA, Esure and Sheilas' Wheels. It ranks joint 24th in our standard buildings cover table.
As for contents insurance, its policy sits in joint 20th place with a score of 65%, the same as standard contents policies from Aviva and Admiral.
Coverbaloo home insurance: how can you claim?
To make a claim on a Coverbaloo home insurance policy, you can do so online.
If you want to call, the number depends on your underwriter. Call 0345 122 3019 if your policy is underwritten by Ageas, and 01274 700810 if the underwriter is Integra.
Maybe. It didn’t stand out in our analysis but could suit your needs if the price is right.
How we rate home insurance
To be a Which? Recommended Provider, an insurer must:
Be regulated by the Financial Conduct Authority (FCA)
Be available to the general public
Have received responses from 40 or more customers in our survey
Achieve high scores in our customer satisfaction survey
Achieve an average or higher policy score
Achieve an average or higher claims satisfaction score
Policy analysis
We analyse and rate 177 aspects of cover across insurers' policies, including their key buildings and contents features, and elements applicable to both kinds of cover (such as admin fees). We use this data to award each provider policy scores for its buildings and contents cover.
Initially, we score all of the product elements out of five, reflecting how competitive each policy is in this area compared with other insurance products. We also assess how important different policy elements are to consumers when choosing and using their home insurance, and factor this in when calculating our policy scores. More important features (such as alternative accommodation cover) will have more of an effect on the score than some other features (such as cover for the contents of your freezer).
Customer survey
We also surveyed 3,419 members of the public who had made a claim in the past two years. The survey was conducted in May-June 2026.
Our customer score reflects the general satisfaction of customers with their current insurer and their likelihood of recommending it. The claims score reflects how satisfied they were with how their most recent claim was handled and their likelihood of recommending the insurer for claims.
We review a lot of policies – and being a Best Buy recognises the individual products that stood out as being the most comprehensive in our analysis. It doesn't reflect customer service. However, we won't give a provider a Best Buy where there's evidence – from our surveys or from Financial Conduct Authority data – of poor service or a poorer-than-average record of paying claims.
Buildings Best Buy policies must have a minimum buildings policy score of 73%
Contents Best Buy policies must have a contents score of at least 70%
Additionally, we look at how consistently good the cover is in policies. To make the cut, a policy needs to have scored at least three out of five points in two thirds of the areas we've rated (find out more: how we rate policies).
Lastly, all Best Buy policies must have – or make available – the following levels of cover as a minimum:
Buildings
Flood, storm, subsidence and accidental damage cover; Cover for burst or blocked pipes; Trace and access cover (£5,000); Alternative accommodation (£50,000) with no time limit; Property owner liability (£1m); Replacement of locks or keys for external doors (£500); Home Emergency Cover (£500 and includes the central heating system).
Contents
Accidental damage cover; Theft and damage of contents in the open; Theft and damage of contents from outbuildings; Business equipment; Alternative accommodation (£15,000); Money in the home (£500); Valuables (unspecified single item limit – £2,000); Personal possessions (unspecified single item limit - £1,000); Replacement of locks or keys for external doors (£500).
We’re not influenced by third parties. We work entirely on behalf of you, the consumer – nobody else. See our statement of editorial independence for more.
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