Consumer Rights
Currys PC World still ripping off customers with laptop fee
Currys PC World is still ripping off customers by pressuring them to pay up to £40 for a laptop setup fee, which should be optional. Despite several warnings from Which?,...
More than £830k lost to TV Licensing scam
More than 1,400 people have been targeted by the latest TV Licensing refund scam emails. Find out what to look out for, and how to stay safe from phishing scams.
Boeing 737 Max 8 planes grounded after Ethiopian Airlines crash
The Boeing 737 Max planes have been banned from flying in the UK's airspace by the Civil Aviation Authority (CAA) until further notice. We explain what your rights are if you're one of the passengers affected.
University vs apprenticeships: the higher education showdown
Is an apprenticeship a better decision for students than the traditional university path?
Viagogo facing new court action
Viagogo has been forced to give ticket buyers more information and make it easier for them to get their money back in a landmark court ruling.
First year regrets: dropping out of university can cost more than £20K
Which? University is urging students to thoroughly research their options before going to uni, to avoid making a costly mistake.
Flybmi collapse: your refund rights for cancelled flights
Flybmi has gone bust, leaving hundreds of passengers with worthless tickets. Find out if you can get a refund or some money back through travel insurance, Atol, Section 75 or the chargeback scheme.
Airline cancels flights ahead of Brexit due to uncertainty: what are your rights to a refund?
Blue Air has cancelled flights out of Liverpool reportedly because of Brexit uncertainty. Affected passengers have the right to be rerouted or refunded under the Denied Boarding Regulations.
Scam alert: romance fraud victims lose £50m
Online dating scam victims lost an average of £11,145 each in 2018. We share a romance scammer story, explain fraudsters' tactics and give advice on how to report an online dating scammer.
Government reveals UK product safety mark in case of a ‘no deal’ Brexit
The government has announced plans for a new UKCA product safety marking that would replace the current CE marking if the UK leaves the EU without a deal.