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Consumer Rights

‘A scammer on Shpock almost caught me out’

‘A scammer on Shpock almost caught me out’

Do you have an issue you would like help to get sorted? Which? is here to help sort your consumer problems. Dear Which?, Earlier this year, I listed my Asus...

Scam alert: Alton Towers and Center Parcs fake Facebook giveaways

Scam alert: Alton Towers and Center Parcs fake Facebook giveaways

Which? has found social media ads for fake Facebook competitions collecting thousands of interactions from users. The fake ‘Alton Towers Breaks’ and ‘Center Parcs Resorts’ pages claim to offer the chance to win getaways worth more than £2,000. 

Five proposed changes to consumer protections and what it all means for you

Five proposed changes to consumer protections and what it all means for you

Five changes a long-overdue update of our consumer law and the competition regime could introduce, want what it means for you.

Five changes the UK-Australia trade deal could make to your food, finances and data rights

Five changes the UK-Australia trade deal could make to your food, finances and data rights

The UK and Australia have signed a trade agreement in principle, but what does it mean for UK consumers and when will we feel the effects? The deal, the UK’s...

Don’t Buy: Unofficial sites selling Euro 2020 final tickets that risk refused entry

Don’t Buy: Unofficial sites selling Euro 2020 final tickets that risk refused entry

Tickets for Sunday’s game against Italy are being sold for thousands of pounds on secondary ticketing sites as fans frantically try to secure last-minute tickets for England’s first major tournament final in 55 years.

Don’t buy: why paying extra for some ticket insurance is wasting your money

Don’t buy: why paying extra for some ticket insurance is wasting your money

Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? can reveal. After a year of...

‘I got a parking ticket for using the wrong number plate details, what can I do now?’

‘I got a parking ticket for using the wrong number plate details, what can I do now?’

Do you have an issue you would like help to get sorted? Which? is here to help sort your consumer problems. Dear Which? I took my young family on holiday...

Halifax fails to reimburse scam victim £25,000, until Which? steps in

Halifax fails to reimburse scam victim £25,000, until Which? steps in

Do you have an issue you would like help to get sorted? Which? is here to help sort your consumer problems. Dear Which? After I lost £25,000 to a sophisticated...

Not so simple refund for Simplicity Energy customer after it goes bust

Not so simple refund for Simplicity Energy customer after it goes bust

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which? I was a Simplicity Energy customer and changed supplier...

The hidden costs of the food delivery revolution: the surprising premium added to your next takeaway

The hidden costs of the food delivery revolution: the surprising premium added to your next takeaway

The food delivery apps Deliveroo, Just Eat and Uber Eats have changed the takeaway market and give us access to hundreds of restaurants with a few taps on your phone but what is the cost of them?

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