We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Consumer Rights

Currys PC World must make extended warranty sales clearer, regulator warns

The Competition and Markets Authority carried out a mystery-shopping exercise that raised concerns Currys PC World may be mis-selling extended warranties.

Vodafone technical issue sees customers hit by £10,000 bills

Vodafone has apologised after a technical error resulted in some customers receiving roaming charges of up to £10k. Don't be left out of pocket - know your rights, challenge your bill and make a claim.

Thomas Cook collapse: customer refund claims service to begin next week

Thomas Cook customers who paid by direct debit should be refunded in 14 days, but for all others Atol refunds have been delayed.

Thomas cook collapses – what does it mean for holidaymakers?

With thousands of holidaymakers abroad and many booked to travel with Thomas Cook in the upcoming months, we explain your rights if it goes into administration.

British Airways and Ryanair pilot strikes – what you need to know if your flight is affected

British Airways and Ryanair UK pilot strikes are set to disrupt travelling passengers this September, with fresh strike action planned. Don't get caught out - Which? explains what you need to know about getting compensation for disrupted travel.

Three reasons you should report potholes

If you report a pothole, it could increase the chances of a successful pothole damage claim. But is it worth the effort of reporting? We reveal why you should report potholes.

Social influencer ads still not clear enough

Social media users are still struggling to tell when influencers and celebrities are posting ads, according to a report teleased today. The Advertising Standards Authority (ASA)  said its study into...

Ryanair pilots’ strike – what it means for affected passengers

UK Ryanair pilots are on a two-day strike today and tomorrow (22 and 23 August), as well as from 2 to 4 September. We explains your rights when there's a strike.

Almost one million unsafe products seized at UK border

Almost one million unsafe products, including child car seats, strollers and baby carriers, have been stopped from entering the UK in the last year by Suffolk County Council's Import team.

PPI mis-selling scandal: an insider view

Which? spoke to a former business manager who worked for a major UK bank to find out how and why PPI was sold to customers ahead of the PPI claim...

Back to top
Back to top